Denise Rodriguez
Pasco,WA
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and service standards at Olive Garden through strong multitasking and excellent communication skills. Adept at team collaboration and employing effective sales techniques, I consistently improved productivity and fostered positive work relationships, showcasing my ability to meet and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Waitress, Togo Specialist, Busser, Host
Olive Garden
06.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
Busser
Fuego Mexican Grill & Tequila Bar
02.2020 - 01.2021
- Provided attentive service and proactively assessed guest needs.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported team members with additional tasks, promoting a positive work environment.
Busser
Hacienda Del Sol
03.2019 - 11.2019
- Provided attentive service and proactively assessed guest needs.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Chiawana High School
Pasco, WA06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Sales techniques
Timeline
Waitress, Togo Specialist, Busser, Host
Olive Garden
06.2022 - Current
Busser
Fuego Mexican Grill & Tequila Bar
02.2020 - 01.2021
Busser
Hacienda Del Sol
03.2019 - 11.2019
High School Diploma -
Chiawana High School
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