Amber Jones
Chicago,USA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Barista
Starbucks
01.2017 - Current
- Organize Product
- Ensure Each drink is make correctly with care
- Greet customers with excellent customer service, provide guidance, and respond to request
- Maintain a safe and healthy work environment
Assistant
Little Heaven Daycare
01.2012 - 01.2018
- Helping children with education
- Maintaining the activity area clean
- Serving meals
- Helping with homework
- Reading to toddlers, providing
- Emotional support
- Helping children with personal hygiene
- Transporting children to various field trips
Team Member
23rd St Café
01.2014 - 01.2017
- Restock product everyday
- Greet guest with directions around the store
- Make certain foods (as requested)
Shift Lead
Jamba Juice
01.2012 - 01.2014
- Make great consistent, healthy products.
- Provide excellent customer service and maintain positive relations with customers.
- Recommend an appropriate product to meet a customer's needs.
- Consistently serve all store products to specifications.
Education
Special Education
Roosevelt University
Chicago, IL01.2016
High school - Nursing program
Kenwood Academy
Chicago, IL01.2013
Skills
- Effective team collaboration
- Effective communication
- Effective problem resolution
- Confident speaking abilities
- Collaboration skills
- Active listener
LANGUAGES
English
Timeline
Barista
Starbucks
01.2017 - Current
Team Member
23rd St Café
01.2014 - 01.2017
Assistant
Little Heaven Daycare
01.2012 - 01.2018
Shift Lead
Jamba Juice
01.2012 - 01.2014
Special Education
Roosevelt University
High school - Nursing program
Kenwood Academy