Jadon Stevens
Greenville,NC
Summary
Dynamic and detail-oriented professional with exceptional customer service skills developed at Starbucks, consistently delivering positive experiences in fast-paced environments. Proven ability to manage time effectively while organizing events and fostering teamwork, enhancing overall productivity. Strong problem-solving capabilities combined with advanced computer skills contribute to efficient task management and project assistance. Committed to building strong relationships and supporting team objectives through effective communication and organizational expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Greenville, SC
08.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with about 500 customers a day during hectic periods to promote fun, positive environment through effective communication and collaboration.
- Operated espresso machines and commercial coffee brewers to create beverages and exceed customer expectations.
- Managed time effectively to balance numerous during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Young Adult Intern
Carmel Baptist Church
Matthews, NC
05.2025 - 08.2025
- Prepped material for and led regular gatherings of 20 people on Sundays and 60 people on Thursdays.
- Organized events for crowds of young adults, building organizational and communication skills through promotion and outreach.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Facilitated smoother communication channels by organizing regular team messages.
Student Ministry Intern
Carmel Baptist Church
Matthews, NC
05.2024 - 08.2024
- Led small group discussions for deeper understanding of Biblical teachings and real-life applications.
- Prepped material for and led teachings of Sundays to crowds of a 150-200 students
- Collaborated with staff members on curriculum development, ensuring age-appropriate content aligned with ministry goals.
- Organized special events to facilitate spiritual growth opportunities outside the regular programming schedule.
- Provided biblical counseling to students facing personal challenges or spiritual questions, offering support and guidance.
Barista
Starbucks
Charlotte, NC
05.2021 - 10.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages to about 500 customers a day.
- Increased repeat business by providing exceptional customer service and building rapport with customers.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Pleasantly interacted with customers during hectic periods to promote a fun and positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
Volunteer
US Army
NC
09.2021 - 09.2021
- Myself and about 30 others went to a makeup artist and got fake wounds painted on us. We then went to an Army base for Green Beret training.
- We acted as if injured and soldiers in training had to tend to our wounds. I had to act as if I had a large piece of glass lodged into my shin from an explosive.
- The encounter probably lasted about 30-45 minutes and was the Army's quarterly mass causality simulation training.
- Trainings such as this are fantastic opportunities to help the Army streamline their operations and response to attacks.
Education
Associate of Science - Psychology
North Greenville University
Tigerville, SC05-2026
Skills
- Effective time management
- Managing event logistics
- Strong interpersonal relationship skills
- Critical analysis for streamlined operations
- Effective problem resolution
- Engaged listener
- High-quality client service
- Effective team collaboration
- Experienced with MS Office tools
- Proficient in academic database research
- Proficient in task management
- Proficient in conveying information clearly
Accomplishments
- Graduate with a 4.0 GPA and honors from both high school and university, demonstrating commitment to excellence and a dedicated work-ethic.
Certification
Institutional Review Board (IRB) certified to perform human-subjects research for a correlation study while in undergraduate education. Acquired while running a human-subjects research project at North Greenville University studying the importance of meaningful relationships to human flourishing.
Spiritual First Aid (SFA) certified to provide crisis intervention support to trauma survivors in a disaster setting. Acquired while taking a Disaster Mental Health course at North Greenville University.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista
Starbucks
08.2025 - Current
Young Adult Intern
Carmel Baptist Church
05.2025 - 08.2025
Student Ministry Intern
Carmel Baptist Church
05.2024 - 08.2024
Volunteer
US Army
09.2021 - 09.2021
Barista
Starbucks
05.2021 - 10.2023
Associate of Science - Psychology
North Greenville University
Accomplishments
- Graduate of the Kalos Scholarship program, enhancing critical thinking and transformational leadership skills.
- Member of the Psi Chi International Honors Society.