Rheann Wickersham
Surprise
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
5
5
years of professional experience
Work History
Barista
Fry’s Grocery Store/Starbucks
05.2024 - Current
- Correctly make drinks and food
- Help customers understand our coffee and their history
- Encourage customers to try new drinks, help them figure out what they like
- Take orders and handle money
- Manager: Victoria Garcia (602)869-4309
E-Commerce Associate
Fry’s Grocery Store
09.2024 - 05.2025
- Personally shopped for customers
- Helped customers throughout the store
- Organized groceries, loaded into customers vehicles
- Manager: Chris Boos (623)810-1289
Server
Applebee’s Grill & Bar
01.2024 - 08.2024
- Serves patrons food and beverages in a positive and friendly manner
- Correct food and drink orders to give guests as good as a dining experience as possible
- Manager: Tanya
Dog Bather
One Love Pet Parlor
06.2023 - 12.2023
- Efficiently bathed and dried dogs
- Helped check customers in and out
- Answered phone calls and arranged schedules
- Cleaned all work areas thoroughly
Hostess, Food Runner/Expo, Busser, Barback
Social Hall
08.2022 - 05.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Restocked food supplies in kitchen and organized storage areas.
- Greeted customers and provided outstanding customer service.
- Manager: Mike Kenney
Front Desk Assistant
Arizona State University
08.2021 - 05.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Used internal software to process reservations, check-ins, and check-outs.
- Maintained clean and organized front desk areas to uphold a polished company image.
- Manager: Elias Antelman
Cashier/Barista
Dunkin’ Donuts, Surprise Az
12.2020 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Used a POS system to enter orders, process payments, and issue receipts.
- Manager: Alberto
Cashier
Walmart, Surprise Az
06.2020 - 11.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Assisted customers with returns, and refunds, and resolved transaction issues.
Education
Graduated -
Willow Canyon High School
Surprise, AZ05.2021
Communications
Glendale Community College
Surprise, AZ08.2025
Counseling and Applied Psychological Sciences
Arizona State University
Tempe, AZ05.2024
Skills
- Effective time management
- Socially engaging
- Strong attention to detail
- Ensuring a clean environment
- Quickly adapt
- Ability to follow directions
- Effective team collaboration
- Effective communicator
Languages
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
E-Commerce Associate
Fry’s Grocery Store
09.2024 - 05.2025
Barista
Fry’s Grocery Store/Starbucks
05.2024 - Current
Server
Applebee’s Grill & Bar
01.2024 - 08.2024
Dog Bather
One Love Pet Parlor
06.2023 - 12.2023
Hostess, Food Runner/Expo, Busser, Barback
Social Hall
08.2022 - 05.2023
Front Desk Assistant
Arizona State University
08.2021 - 05.2022
Cashier/Barista
Dunkin’ Donuts, Surprise Az
12.2020 - 06.2021
Cashier
Walmart, Surprise Az
06.2020 - 11.2020
Communications
Glendale Community College
Counseling and Applied Psychological Sciences
Arizona State University
Graduated -
Willow Canyon High School
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