Amber Jordan
Memphis,TN
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Baptist Desoto Hospital
Southaven, MS
08.2023 - Current
- Conducted safety rounds regularly to ensure safe environment for patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Recorded patient conditions and vital signs before and after medical operations.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Turned and repositioned bedridden patients to prevent bedsores.
- Collected specimens from patients for laboratory testing purposes.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Medical Assistant
Ascension Saint Thomas Hospital
Murfreesboro, TN
12.2022 - 06.2023
- Prepared treatment rooms for patient examinations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Contacted medical facilities to schedule patients for admission.
- Administered injections, medications and treatments as directed by the physician.
- Completed day-to-day duties accurately and efficiently.
Mail Processing Clerk
United States Post Office
Nashville , TN
04.2022 - 12.2022
- Handled undeliverable mail in accordance with established procedures.
- Applied appropriate postage to outgoing mail using postage machine or mailing labels.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Identified undeliverable mail and applied markups to return to sender.
- Sorted and distributed incoming mail.
Medical Office Assistant
The Kidney Group of Memphis
Memphis, TN
07.2018 - 03.2022
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Submitted diagnosis and procedure codes for insurance companies.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Verified insurance coverage for each patient visit.
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled appointments for patients via phone and in person.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Education
Certificate of Completion - Certified Nursing Assistant
NHC Adams Place
Murfreesboro, TN04-2023
Diploma - Medical Assisting
Fortis Institute
Nashville, TN02-2023
Diploma - Medical Office
Concorde Career College
Memphis, TN10-2018
Skills
- Direct Patient Care
- Collecting Vital Signs
- Verbal and Written communication
- Clerical Functions
- Problem Solving
- Activities of Daily Living ADL Assistance
- Patient-Focused Care
- Infection Control Procedures
- Compassionate Communication
- Medical Terminology Knowledge
- Attention to Detail
- Encouragement and Motivation
- Interpersonal skills Development
- General Housekeeping Ability
- Inpatient Care
Certification
- State Certified Nursing Assistant in TN
- BLS Certified
References
References available upon request.
Timeline
Patient Care Technician
Baptist Desoto Hospital
08.2023 - Current
Medical Assistant
Ascension Saint Thomas Hospital
12.2022 - 06.2023
Mail Processing Clerk
United States Post Office
04.2022 - 12.2022
Medical Office Assistant
The Kidney Group of Memphis
07.2018 - 03.2022
Certificate of Completion - Certified Nursing Assistant
NHC Adams Place
Diploma - Medical Assisting
Fortis Institute
Diploma - Medical Office
Concorde Career College