Amber Kennedy
Woodworth
Summary
Results-driven Clinical Lead experienced in managing clinical operations and staff. Achieved improved patient care protocols and operational efficiency through effective team leadership and healthcare regulatory compliance. Focused on fostering collaborative environments and enhancing team performance to cultivate strong patient-provider relationships.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Clinical Lead Certified Medical Assistant
Christus Trinity
Pineville
01.2004 - 07.2026
- Led clinical teams in implementing best practices for patient care.
- Coordinated training programs for new clinical staff to enhance onboarding and integration.
- Managed daily operations of clinical departments to ensure efficiency.
- Led quality and safety initiatives for clinical teams.
- Managed monthly clinical staff audits to assess adherence to protocols and support continuous improvement.
- Developed and maintained clinical protocols to ensure compliance with healthcare standards and improve patient care.
- Facilitated interdisciplinary meetings to improve patient outcomes and communication.
- Oversaw compliance with state and federal healthcare regulations.
- Mentored junior staff in clinical procedures and patient care.
- Evaluated clinical performance metrics to enhance service delivery quality.
- Liaised with other healthcare professionals to ensure continuity of care for patients.
- Managed resources efficiently by monitoring supplies levels, equipment maintenance.
- Delivered training sessions on clinical procedures and techniques to nursing teams.
- Assisted physicians in patient examinations and clinical procedures.
- Educated patients and families on health maintenance and disease prevention.
- Managed patient records using electronic health record systems.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Emergency Department Clerk
Rapides Regional Hospital
Alexandria
08.2001 - 12.2003
- Coordinated patient check-in process to ensure smooth workflow and timely service.
- Verified patient insurance information, collected co-payments, and processed payments to support billing accuracy.
- Supported billing processes by verifying insurance information accurately.
- Performed data entry of patient medical records into an electronic health record system.
- Scheduled appointments and maintained organized patient records consistently
- Directed incoming calls and inquiries to appropriate departments, enhancing communication efficiency.
Education
American Allied Health
Alexandria, LA 07.2004 - 12.2004
Skills
- Clinical expertise
- Patient care protocols
- Clinical procedure training
- Electronic health records
- Patient safety protocols
- Quality assurance
- Compliance management
- Interdisciplinary collaboration
- Effective leadership
- Staff mentoring
- Patient communication
Certification
- CPR Certified
- Optain retinal exam certification
Timeline
American Allied Health
07.2004 - 12.2004
Clinical Lead Certified Medical Assistant
Christus Trinity
01.2004 - 07.2026
Emergency Department Clerk
Rapides Regional Hospital
08.2001 - 12.2003