Amber Kimmel
Bowerston,OH
Summary
Experienced Training Instructor adept at customizing training to meet diverse needs. Successful at maintaining compliance with company and government regulations, as well as training new staff on proper procedures and performance strategies. Desiring a permanent position with an expanding company.
Overview
8
8
years of professional experience
Work History
Training Instructor
Vitalant
Canton, Ohio
06.2022 - Current
- Developed and delivered training sessions for blood donation procedures.
- Created educational materials for staff and donor engagement.
- Conducted assessments to evaluate training effectiveness and learner progress.
- Instructed students using a variety of methods such as lectures, demonstrations, role playing exercises and hands-on activities.
- Prepared reports summarizing student progress in each course offered by the organization.
- Maintained a positive learning environment through effective classroom management techniques.
- Provided guidance to trainees on best practices related to their job roles.
- Collaborated with subject matter experts to develop new training initiatives tailored to specific needs of the organization.
- Upheld company guidelines, compliance standards, and quality control procedures.
Team Leader
Vitalant
Canton, OH
04.2019 - 06.2022
- Led team in daily operations and ensured compliance with safety protocols.
- Developed workflow improvements that increased efficiency in blood processing.
- Implemented quality control measures that ensured high standards of service delivery.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated team members to enhance customer satisfaction and loyalty, supporting retention and growth.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
Apheresis Technician
Vitalant
Canton, Ohio
10.2018 - 06.2022
- Collected blood components from donors using apheresis equipment.
- Monitored donor reactions during apheresis procedures, ensuring safety and comfort.
- Educated donors on apheresis process and benefits, enhancing their understanding and experience.
- Ensured compliance with safety protocols and regulatory guidelines.
- Operated and performed routine maintenance on apheresis machines.
- Trained new staff on apheresis techniques and best practices.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Provided instruction on proper use of Apheresis Equipment to new staff members.
- Participated in continuing education programs related to Apheresis Technician duties.
- Performed donor interviews to ensure eligibility for donation.
- Assisted in the collection of platelets, red cells, and plasma using automated apheresis equipment.
Education
High School Diploma -
Conotton Valley JR/SR High
Bowerston05-2004
Skills
- Subject matter expertise
- Blended learning
- Course material preparation
- Lesson planning
- Class planning
- Feedback collection
- Interactive learning
- Performance improvement
- New hire training
- Remote learning
- Planning and coordination
- Materials preparation
- Team leadership
- Classroom oversight
- Time management
- Problem solving
- Creative problem solving
- Customer service
- Worker auditing
- First aid
- Student rapport
Timeline
Training Instructor
Vitalant
06.2022 - Current
Team Leader
Vitalant
04.2019 - 06.2022
Apheresis Technician
Vitalant
10.2018 - 06.2022
High School Diploma -
Conotton Valley JR/SR High