AMBER KIRKLAND
JACKSONVILLE,AL
Overview
16
16
years of professional experience
Work History
Human Resources Staffing Specialist
EmployBridge
Oxford, AL
01.2024 - Current
- Coordinated recruitment efforts to attract qualified candidates through targeted job postings and outreach strategies.
- Managed applicant tracking system to streamline candidate evaluation and selection process effectively.
- Conducted initial screening of resumes to identify suitable candidates for various open positions.
- Assisted in crafting job descriptions and specifications to align with organizational needs and goals.
- Facilitated interview scheduling between hiring managers and candidates, optimizing time management for all parties involved.
- Collaborated with team members to develop employee engagement initiatives aimed at improving retention rates.
- Provided support in onboarding processes, ensuring new hires received necessary training materials and resources promptly.
- Supported internal mobility initiatives by identifying opportunities for employee advancement within the organization proactively.
- Provided guidance to hiring managers on interviewing techniques, candidate evaluation criteria, and best practices related to workforce diversity goals.
Quality Inspection and Logistics Dispatcher
Nemak Global
01.2021 - 01.2024
- Conducted thorough inspections of products to uphold high standards of quality and accuracy before shipment
- Coordinated and managed logistics operations, including scheduling and overseeing the transportation of products
- Safely operated a forklift to load products onto trucks or containers, ensuring proper handling and adherence to safety protocols
- Maintained strict adherence to delivery schedules, ensuring timely and efficient transportation of goods to designated manufacturing locations
- Collaborated closely with manufacturing teams to coordinate delivery logistics and address any potential issues or delays, ensuring smooth operations and customer satisfaction
Account Executive Driver Recruiting/Truck Leasing 3pl Dispatcher
Action Resources Logistics Company
01.2018 - 01.2021
- Managed daily production, logistics scheduling, dispatching, and driver recruitment
- Ensured compliance with safety guidelines, OSHA certifications, and DOT regulations
- Developed a sales pipeline by generating leads and securing truck leasing contracts
- Selected reputable carriers, provided shipping quotes, and tracked load statuses
- Maintained accurate records, facilitated efficient freight management, and provided excellent customer service
SALES CUSTOMER SERVICE / Accounting Clerk
PACE RUNNERS LOGISTICS
01.2017 - 01.2018
- Resolved customer complaints via phone, email, or social media
- Verified account information and assisted with order placement, refunds, and exchanges
- Provided information on company products, services, and promotions
- Used computer systems to manage high call volumes and maintain customer records
- Collaborated with customer service manager to ensure excellent service delivery and customer satisfaction
SALES ADMINISTRATIVE ASSISTANT / Accounting Clerk
SOUTHERN COPPER AND SUPPLY
01.2015 - 01.2017
- Supported sales department with clerical and technical tasks, including recordkeeping, generating sales reports, and maintaining electronic databases
- Prepared sales proposals for potential customers and handled invoice matching, credit issuing, invoicing, and bank deposits
- Established terms for new customers and performed data entry tasks
- Managed accounts payable functions by processing payments and ensuring compliance with financial policies
- Maintained accuracy of accounting ledgers by verifying and posting transactions, and reconciled vendor accounts through monthly statement reviews
ADMINISTRATIVE ASSISTANT/ ACCOUNTING CLERK
HONDA MANUFACTURING
01.2013 - 01.2015
- Managed clerical tasks like photocopying, faxing, and filing to support daily operations
- Organized records for office resources such as staff spaces, phones, and company credit cards
- Used Microsoft Office, Oracle, and QuickBooks to create and edit documents
- Handled accounting duties including recording expenses and processing vendor payments
- Ensured timely payments by monitoring discounts and resolving purchase issues efficiently
REGISTERED BUSINESS AND PERSONAL TAX RETURN PREPARER
TAX CENTRAL AND LOANS LLC CHILDESBURG
01.2010 - 01.2013
- Prepared and filed residential and commercial personal and business tax returns
- Processed income tax loans and managed administrative and secretarial tasks for supervisors
- Conducted outreach calls to local businesses and officials to secure clients and support fundraising campaigns
- Proficient in QuickBooks, Mac operating systems, and all Microsoft program
Education
BA - BUSINESS ADMINISTRATION
JACKSONVILLE STATE UNIVERSITY
JACKSONVILLE01.2013
Skills
- Onboarding processes
- Diversity and inclusion
- Employee relations
- Organizational development
- Talent acquisition
- Recruitment strategies
- Job analysis
- Benefits administration
- Workforce planning
- Applicant tracking systems
- Career counseling
- Succession planning
- Retention strategies
- Employment law
- Labor relations
- Interviewing techniques
Timeline
Human Resources Staffing Specialist
EmployBridge
01.2024 - Current
Quality Inspection and Logistics Dispatcher
Nemak Global
01.2021 - 01.2024
Account Executive Driver Recruiting/Truck Leasing 3pl Dispatcher
Action Resources Logistics Company
01.2018 - 01.2021
SALES CUSTOMER SERVICE / Accounting Clerk
PACE RUNNERS LOGISTICS
01.2017 - 01.2018
SALES ADMINISTRATIVE ASSISTANT / Accounting Clerk
SOUTHERN COPPER AND SUPPLY
01.2015 - 01.2017
ADMINISTRATIVE ASSISTANT/ ACCOUNTING CLERK
HONDA MANUFACTURING
01.2013 - 01.2015
REGISTERED BUSINESS AND PERSONAL TAX RETURN PREPARER
TAX CENTRAL AND LOANS LLC CHILDESBURG
01.2010 - 01.2013
BA - BUSINESS ADMINISTRATION
JACKSONVILLE STATE UNIVERSITY