Amber Kruppenbach
Birdsboro,PA
Summary
Dynamic Certified Clinical Medical Assistant with proven expertise in HIPAA compliance and patient scheduling, honed at Performance Spine and Sports Physicians, LLC. Excelled in supporting physicians through clinical documentation and patient care, demonstrating adaptability and a commitment to excellence. Skilled in enhancing patient experiences and streamlining clinical processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Performance Spine and Sports Physicians, LLC
Pottstown, PA
01.2024 - Current
- Room patients, obtaining and recording vital signs, Social/Medical/Family histories, Checking medication list
- MRI, CT and Medication Prior Authorizations
- Answering phone calls to the nurse line, scheduling appts, medication refills and checking PDMP for controlled substances.
- Preparing viscosupplements, Botox, and Trigger Point injections for the providers
- Preparing patients for in office procedures such as Epidurals, Medial Branch Blocks, Knee injections, Joint injections, etc.
- Assisting in prepping patient in Procedure room and conducting after care. Giving patient discharge instructions.
CERTIFIED CLINICAL MEDICAL ASSISTANT
BERKS E.N.T. SURGICAL ASSOCIATES, INC.
06.2023 - Current
- Room patients, obtaining and recording vital signs, Social/Medical/Family histories, Checking medication list
- Assisting the doctors when needed for in office procedures, such as a frenulectomy or fine needle aspiration
- Medication Prior Authorizations
- Administrative duties, checking patients in and out, answering incoming calls, scheduling appointments, etc
- Allergy injections, ordering Sublingual drops
- Clean, Sterilize and Autoclave instruments
SENIOR HEALTHCARE COMMUNICATOR
ASHFIELD HEALTHCARE
04.2022 - 12.2022
- Customer Service
- Take incoming calls from patients and enroll them into the Enbrel Support Program or transfer to the correct department that could assist them
- Take incoming calls from patients with Medicare and assist them in getting help financially for their medication
- Problem solving and calming upset patients
Education
ASSOCIATES IN SPECIALIZED SCIENCES - MEDICAL ASSISTING
BERKS TECHNICAL INSTITUTE
WYOMISSING, PA03.2017
Skills
- HIPAA Compliance
- Specimen Collection
- Examination Preparation
- Immunization Administration
- Patient Scheduling
- Vital signs measurement
- Medical Terminology
- Clinical Documentation
- Physician support
- Adaptable and Flexible
Certification
NHA Certified Clinical Medical Assistant, 2017
References
Available upon request
Timeline
Certified Clinical Medical Assistant
Performance Spine and Sports Physicians, LLC
01.2024 - Current
CERTIFIED CLINICAL MEDICAL ASSISTANT
BERKS E.N.T. SURGICAL ASSOCIATES, INC.
06.2023 - Current
SENIOR HEALTHCARE COMMUNICATOR
ASHFIELD HEALTHCARE
04.2022 - 12.2022
ASSOCIATES IN SPECIALIZED SCIENCES - MEDICAL ASSISTING
BERKS TECHNICAL INSTITUTE