Amber Lang
Temple Terrace,FL
Summary
Results-driven Senior Director with a proven track record of successfully executing performance initiatives. Skilled in transformational leadership and talent development, known for fostering a collaborative environment while demonstrating strong adaptability to changing business needs. Focuses on building effective strategies and prioritizing partnerships with cross-functional teams, consistently achieving key objectives. Dedicated to fundamentals for success, able to drive results and lead teams to exceed expectations.
Overview
15
15
years of professional experience
Work History
Sr. Director of Inside Sales
Verizon Connect
06.2021 - Current
- Responsible for $3M - $4M in annual growth, specifically focused on New Business, New Logo acquisition
- Leading results in the Connect organization YTD, having achieved over 100% to CV, increasing revenue by 25% YoY and Productivity Per Head by 29% YoY
- Proven success in transformational leadership, heading the organizational movement from the traditional BDR > Closer SaaS model into the Full Cycle Sales model of today
- Accomplished in creating, deploying and managing Marketing Data Distribution Enrichment programs, Territory Zoning, Strategic Sales Playbooks and Quota Deployment Design to maximize outputs
- Experienced in large scale organizational leadership; leading organizations of over 300 team members internally and 140+ team members externally
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
Director of Inside Sales
Verizon Connect
01.2018 - 06.2021
- Directly responsible for the operational and sales execution strategy of Verizon Connect in Tampa, FL
- Leading Performance Results, achieving both Gold Club and President's Club recognition
- Created and led Cultivate 2020, Verizon Connect's first formal Leadership Development Program
- Transformed prospect and employee experience through collaborative, organizational redesign
- Established, enforced, and updated policies such as Performance Management and Rules of Engagement
- Led NASMB in Lead Conversions, pioneering Inbound Lead Team Specialization
- Consistently led organization in employee retention and satisfaction scores
Senior Manager, Business Sales
Verizon Wireless
01.2016 - 01.2018
- Managed a team of outside sales representatives responsible for growing and maintaining existing business accounts while also acquiring new logo business
- Responsible for wireless and IOT solution selling across Southeast Region
- Consistently exceeded targets for net growth, renewals, customer, and employee satisfaction scores
- Leading Sales Results 2016,2017 in Growth, ARPU and Product Mix for the Southeast Market
Business Account Manager
Verizon Wireless
01.2012 - 01.2016
- Team lead in Net Activation Growth in 2014 & 2015, averaging 130% to quota attainment
- Responsible for wireless and IOT solution selling as an individual contributor across territory region
- Partnered with Senior Leadership team to establish apprentice program to build quality funnel of top candidates
Retail Sales Representative
Verizon Wireless
01.2010 - 01.2012
- Top Producing Sales Representative in Growth, Tablet Sales, Smartphone Mix, Internet Mix and Small Business Sales
Education
Gainesville State College
GainesvilleSkills
- Sales & Organizational Leadership
- Transformational Leadership
- Talent Identification and Development
- Cross Channel Partnership
- Multi-Project Management & Strategic Playbook Build
- Forecasting & Business Analytics
- Territory & Quota Distribution Modeling
- Culture Transformation
- Collaborative Leadership
- Policy Development
Timeline
Sr. Director of Inside Sales
Verizon Connect
06.2021 - Current
Director of Inside Sales
Verizon Connect
01.2018 - 06.2021
Senior Manager, Business Sales
Verizon Wireless
01.2016 - 01.2018
Business Account Manager
Verizon Wireless
01.2012 - 01.2016
Retail Sales Representative
Verizon Wireless
01.2010 - 01.2012
Gainesville State College
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