Mike Simmons
Dadeville,Al
Summary
A results-driven leader with over 25 years of experience in the wireless industry. I have established a strong personal brand based on a diverse range of desirable qualifications, including expertise in team coaching, individual development, and performance measurements. I possess advanced proficiency in Microsoft Office Excel and exceptional skills in event planning, coordination, cross-selling, and customer account development. With a highly evolved focus on customer service and relations, I consistently maintain a courteous and friendly attitude while projecting a professional image. Thriving in fast-paced environments, I excel at providing strong organizational, leadership, and interpersonal skills. Committed to the team's success and motivated by challenges, I am detail-oriented and resourceful in organizing and completing projects.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Client Executive
Verizon Connect
01.2022 - Current
- I use my "hunter" mindset to identify new logo opportunities through prospecting and relation building with the wireless teams
- I utilize consultative selling skills such as VVS to identify key trends, uncover customer needs and leverage industry knowledge and applications to find and close sales opportunities
- I understand the communication and technology needs of government business customers
- Use resources to design and propose customized solutions to meet my clients needs
- I work cross channel to develop responses for requests to RFP's as well as observe and participate in presenting products and services that align with customers' projects
- I ensure delivery of the customer experience from sale to fulfillment to foster relationships and network with customers and the VBG teams
- I own account relationships and I'm responsible for meeting MRR revenue objectives while I demonstrate progressive records of sales achievement
Sr. Account Manager
Verizon Wireless
01.2014 - 01.2022
- Working with Government accounts include day to day responsibilities such as account maintenance, finding solutions that provide a ROI for the organization
- I prospect daily for new partnerships with state agencies and government organizations
- Provide exceptional support to government organizations and provide resolutions
General Manager
Verizon Wireless
01.2008 - 01.2014
- As the General Manager, I have enjoyed performing my duties for Verizon Wireless
- I have helped lead the teams through the acquisitions of both Alltel and RCC
- I was the manager for the Montgomery location then transferred to the Prattville location
- While in Montgomery I increased growth, reduced churn, and over performed in other key metrics
- I was able to take the location from a B Level store to an A Level
- My duties consist of team development through coaching, scheduling, staffing, training, supply ordering, cash management, and merchandising
- I also deal with customer retention by identifying and implementing customer retention tools and ensuring that customers are treated with the highest levels of professionalism
- I manage retail inventory in compliance with company standards to include budgeting, forecasting, managing appropriate inventory levels, and analyzing inventory turns
- Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with my team
Store Manager
Unicel
01.1999 - 01.2008
- As the Store Manager it was my duty to oversee the day to day operations of multiple retail locations as well as for the overall level of sales performance
- Throughout my last 8 years with the company, I gained valuable management experience in both sales and operations
- Some of my responsibilities were as follows: sales management, resource management, Human Resource management, scheduling, Microsoft Office, customer service, problem solving, financial duties, quota attainment, inventory management, and training
Education
High School -
Sylacauga High School
Sylacauga, Alabama01.1998
EMT -
Shelton State Community College
01.2009
A.A. - Business
Central Alabama Community College
01.1999
Skills
- Client Relationship Management
- Effective Networking Skills
- Partnership Development
- Sales Expertise
- Sales Acumen
- Effective Team Leadership
- Client Relationship Management
- Onboarding management
- Goal Planning and Execution
- Client Loyalty Development
Accomplishments
Emerging Leaders - 2024
Gov Sled Dog - 2023
GA/AL Top NPS - 2015
Career Builders - 2013
Coin of Excellence - 2013
Winner Circle - 2012
Star of Excellence - 2011
Leadership of Lake Martin - 2008
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- Six Sigma Certification - Yellow
- Video Certification
- Verizon Velocity Selling
Timeline
Client Executive
Verizon Connect
01.2022 - Current
Sr. Account Manager
Verizon Wireless
01.2014 - 01.2022
General Manager
Verizon Wireless
01.2008 - 01.2014
Store Manager
Unicel
01.1999 - 01.2008
EMT -
Shelton State Community College
A.A. - Business
Central Alabama Community College
High School -
Sylacauga High School
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