Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mike Simmons

Dadeville,Al

Summary

A results-driven leader with over 25 years of experience in the wireless industry. I have established a strong personal brand based on a diverse range of desirable qualifications, including expertise in team coaching, individual development, and performance measurements. I possess advanced proficiency in Microsoft Office Excel and exceptional skills in event planning, coordination, cross-selling, and customer account development. With a highly evolved focus on customer service and relations, I consistently maintain a courteous and friendly attitude while projecting a professional image. Thriving in fast-paced environments, I excel at providing strong organizational, leadership, and interpersonal skills. Committed to the team's success and motivated by challenges, I am detail-oriented and resourceful in organizing and completing projects.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Client Executive

Verizon Connect
01.2022 - Current
  • I use my "hunter" mindset to identify new logo opportunities through prospecting and relation building with the wireless teams
  • I utilize consultative selling skills such as VVS to identify key trends, uncover customer needs and leverage industry knowledge and applications to find and close sales opportunities
  • I understand the communication and technology needs of government business customers
  • Use resources to design and propose customized solutions to meet my clients needs
  • I work cross channel to develop responses for requests to RFP's as well as observe and participate in presenting products and services that align with customers' projects
  • I ensure delivery of the customer experience from sale to fulfillment to foster relationships and network with customers and the VBG teams
  • I own account relationships and I'm responsible for meeting MRR revenue objectives while I demonstrate progressive records of sales achievement

Sr. Account Manager

Verizon Wireless
Al
01.2014 - 01.2022
  • Working with Government accounts include day to day responsibilities such as account maintenance, finding solutions that provide a ROI for the organization
  • I prospect daily for new partnerships with state agencies and government organizations
  • Provide exceptional support to government organizations and provide resolutions

General Manager

Verizon Wireless
Prattville, Al
01.2008 - 01.2014
  • As the General Manager, I have enjoyed performing my duties for Verizon Wireless
  • I have helped lead the teams through the acquisitions of both Alltel and RCC
  • I was the manager for the Montgomery location then transferred to the Prattville location
  • While in Montgomery I increased growth, reduced churn, and over performed in other key metrics
  • I was able to take the location from a B Level store to an A Level
  • My duties consist of team development through coaching, scheduling, staffing, training, supply ordering, cash management, and merchandising
  • I also deal with customer retention by identifying and implementing customer retention tools and ensuring that customers are treated with the highest levels of professionalism
  • I manage retail inventory in compliance with company standards to include budgeting, forecasting, managing appropriate inventory levels, and analyzing inventory turns
  • Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with my team

Store Manager

Unicel
Alexander City, Al
01.1999 - 01.2008
  • As the Store Manager it was my duty to oversee the day to day operations of multiple retail locations as well as for the overall level of sales performance
  • Throughout my last 8 years with the company, I gained valuable management experience in both sales and operations
  • Some of my responsibilities were as follows: sales management, resource management, Human Resource management, scheduling, Microsoft Office, customer service, problem solving, financial duties, quota attainment, inventory management, and training

Education

High School -

Sylacauga High School
Sylacauga, Alabama
01.1998

EMT -

Shelton State Community College
01.2009

A.A. - Business

Central Alabama Community College
01.1999

Skills

  • Client Relationship Management
  • Effective Networking Skills
  • Partnership Development
  • Sales Expertise
  • Sales Acumen
  • Effective Team Leadership
  • Client Relationship Management
  • Onboarding management
  • Goal Planning and Execution
  • Client Loyalty Development

Accomplishments

Emerging Leaders - 2024

Gov Sled Dog - 2023

GA/AL Top NPS - 2015

Career Builders - 2013

Coin of Excellence - 2013

Winner Circle - 2012

Star of Excellence - 2011

Leadership of Lake Martin - 2008









Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • Six Sigma Certification - Yellow
  • Video Certification
  • Verizon Velocity Selling


Timeline

Client Executive

Verizon Connect
01.2022 - Current

Sr. Account Manager

Verizon Wireless
01.2014 - 01.2022

General Manager

Verizon Wireless
01.2008 - 01.2014

Store Manager

Unicel
01.1999 - 01.2008

EMT -

Shelton State Community College

A.A. - Business

Central Alabama Community College

High School -

Sylacauga High School
Mike Simmons
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