Amber Leedy
Redding,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Consignment/Purchaser
Camping World of Redding
Anderson, CA
04.2024 - Current
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Collaborated with team members to achieve monthly sales targets through effective communication and coordination.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Accountant Assistant
Encore Ceramics
Medford, OR
11.2023 - 04.2024
- Assisted in preparing monthly financial statements and reports.
- Managed accounts payable and receivable processes efficiently.
- Provided support in budget preparation and forecasting activities.
- Reviewed invoices for accuracy and compliance with company policies.
Finance Manager
Round Valley Indian Housing Authority
Covelo, CA
06.2021 - 10.2023
- Maintains an accounting system that adheres to standard accounting practices and assures compliance with all HUD accounting requirements.
- Maintains the general ledger, cash disbursements, cash received, bank reconciliations and account receivable systems.
- Prepares statements and reports required by funding sources, the Board of Commissioners, Executive Director and governmental agencies.
- Maintains records of all checking and savings accounts.
- Prepares payroll tax reports, maintenance of insurance benefits, maintains overall company insurance benefits.
- Reconciles tenant accounts receivable ledger with Resident Manager’s ledger and prepares report. Record and post to correct accounts in Cash Journal, General Ledger, and subsidiary ledgers. Monitors cash flow.
- Arranges for end-of-fiscal year audit in a timely manner after the close of the fiscal year.
Office Assistant II
Tehama County Health Clinic
Red Bluff, CA
11.2019 - 06.2020
- Interacted with customers professionally by phone, email, or in-person to provide information and direct to desired staff members.
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Scheduled, rescheduled, and handled cancelled appointments for patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Checked patient data including insurance, demographic, and health history to ensure all information was current.
- Adeptly managed the multi-line phone system and pleasantly greeted all patients.
- Always adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
Administrative Assistant
Round Valley Indian Tribes Natural Resources Dept
Covelo, CA
01.2019 - 10.2019
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Performed general office duties, including answering phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Remained solutions-oriented in the face of complex problems to assist management and overall business direction.
- Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Project Manager
Round Valley Indian Tribes Foster Grandparent
Covelo, CA
07.2018 - 01.2019
- Managed a project budget of $116,000.
- Supervised project schedules to make sure that key milestones were being met at every phase.
- Generated reports detailing project information and predictions.
- Developed slideshows for training potential clients.
- Worked with CNCs to create project scopes and implement road maps.
- Developed slideshows for training potential clients and planning purposes.
Accountant Assistant
Aim Higher Inc.
Elk Grove, CA
12.2017 - 03.2018
- Tracked costs and expenses for analysis against the original budget.
- Upheld quality standards by monitoring and correcting work.
- Balanced reports and batch summaries to submit for approval.
- Monitored accounts payable and receivable status and delegated tasks as needed.
- Verified documents and associated records to catch and resolve discrepancies.
- Communicated with vendors and clients to facilitate timely payments.
- Assembled and mailed informational packets, reports, and publications.
Office Manager Bookkeeper
Covelo Community Services District
Covelo, CA
11.2016 - 11.2017
- Processed payroll and calculated deductions by accurately using QuickBooks to secure payment traceability's.
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
- Performed billing, collection and reporting functions for an office generating over $200,000 annually.
- Communicated with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Generated financial reports for management review.
Child Care Assistant
Round Valley Indian Tribes Natural Resources Dept
Covelo, CA
02.2016 - 07.2016
- Taught children educational games to reinforce learning of alphabets and numbers.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Prepared and served nutritious and healthy meals, including breakfast, lunch, and snacks.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
Education
High School Diploma - undefined
Round Valley High School
Covelo, CAundefined
Mendocino College
Ukiah, CASkills
- Employee timesheet processing
- Office administration
- Spreadsheet management
- Invoice preparation/Billing
- Filing and data archiving
- Program files maintenance
- Organizing mail
- Greeting visitors/Receptionist/Multi-line phones
- Purchase orders organization
- Deadline driven
- Account reconciliation
- Accounts payable and receivable
- Accounting familiarity
- Punctual
- Time management
- Data Entry
- MS Office/Word/Excel, QuickBooks (desktop version)
- Customer focus & orientation — Highly Proficient
- Attention to detail — Highly Proficient
- Medical receptionist skills — Proficient
- Administrative assistant/receptionist — Proficient
- Managing accounts in QuickBooks — Expert
- Project timeline management — Proficient
- Spreadsheets with Microsoft Excel — Proficient
Websites
Timeline
Consignment/Purchaser
Camping World of Redding
04.2024 - Current
Accountant Assistant
Encore Ceramics
11.2023 - 04.2024
Finance Manager
Round Valley Indian Housing Authority
06.2021 - 10.2023
Office Assistant II
Tehama County Health Clinic
11.2019 - 06.2020
Administrative Assistant
Round Valley Indian Tribes Natural Resources Dept
01.2019 - 10.2019
Project Manager
Round Valley Indian Tribes Foster Grandparent
07.2018 - 01.2019
Accountant Assistant
Aim Higher Inc.
12.2017 - 03.2018
Office Manager Bookkeeper
Covelo Community Services District
11.2016 - 11.2017
Child Care Assistant
Round Valley Indian Tribes Natural Resources Dept
02.2016 - 07.2016
High School Diploma - undefined
Round Valley High School
undefined
Mendocino College