Amber Leonard
Flippin AR
Summary
Directed management of diverse property portfolios with a focus on tenant satisfaction and cultivating effective vendor partnerships. Supervised maintenance, leasing, budgets and financial operations across multiple properties at a time. 3 years in Property Management and over 15 years in Customer Service.
Overview
1
1
Language
7
7
years of professional experience
Work History
Property Manager
Redwood Management
Mountain Home
03.2026 - Current
- Facilitated transition during company acquisition.
- Collaborated with vendors for maintenance, repairs, and property improvements.
- Implemented marketing strategies to attract new tenants to available units.
- Maintained financial records and assisted in budget preparation for properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Property Manager
Elevation Real Estate and Management
Mountain Home
10.2024 - 03.2026
- Assisted in budget preparation and monitored operational expenses closely.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Facilitated tenant paperwork processing and verification.
- Met with prospective tenants to show property and assess applications or sign leases.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Apartment Manager
PDC Companies
Salem, AR
10.2023 - 10.2024
- Handled emergency situations and conducted evictions while ensuring compliance with fair housing laws to maintain community standards.
- Oversaw budgeting, financial reporting, vendor management, and property inspections for residential community.
- Managed tenant relations, lease agreements, maintenance requests, and rent collection.
- Managed tenant relations, lease agreements, and maintenance requests to facilitate timely rent collection and enhance tenant satisfaction.
Owner
Pretty Pies
Mountain Home
01.2020 - 02.2022
- Created unique pie recipes using fresh, local ingredients.
- Managed daily operations to ensure smooth production flow.
- Maintained relationships with existing clients by providing superior customer service.
Education
High school or equivalent - General Studies
Homeschool
Norfolk, ARSkills
- Property Management (3 years)
- Tenant Relations
- Financial Reporting
- Fair Housing Regulations
- Vendor Management
- Proficient in Yardi, Appfolio, RealPage
- OneSite
- Accounts Payable
- Microsoft Excel
- Word
- Office Management
- Customer Service
Languages
English
First Language
Timeline
Property Manager
Redwood Management
03.2026 - Current
Property Manager
Elevation Real Estate and Management
10.2024 - 03.2026
Apartment Manager
PDC Companies
10.2023 - 10.2024
Owner
Pretty Pies
01.2020 - 02.2022
High school or equivalent - General Studies
Homeschool