Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amber Leppert

Genoa

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

13
13
years of professional experience

Work History

Server

Bennet Enterprises
Port Clinton
05.2025 - Current
  • Accurately recorded orders on cash register and point-of-sale system.
  • Took orders from customers accurately and in a timely manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server/Head Hostess

J. Alexander's Restaurant
Toledo
08.2017 - 07.2020
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Assistant Manager

The UPS Store
Toledo, Perrysburg
08.2012 - 08.2015
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Delegated work to staff, setting priorities and goals.

Education

Certificate - Exercise Science

Owens Community College
Perrysburg, OH
05-2015

High School Diploma -

Genoa Area High School
Genoa, OH
05-2012

Skills

  • Point-of-sale operation
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Task prioritization
  • Sales expertise
  • Exceptional customer service
  • Guest engagement

References

References available upon request.

Timeline

Server

Bennet Enterprises
05.2025 - Current

Server/Head Hostess

J. Alexander's Restaurant
08.2017 - 07.2020

Assistant Manager

The UPS Store
08.2012 - 08.2015

Certificate - Exercise Science

Owens Community College

High School Diploma -

Genoa Area High School

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