Amber Lichtsinn
Hamilton,IN
Summary
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Staffing coordinator skilled in deescalation of tense work environments, ability to handle multiple projects simultaneously, and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Clerk/Staffing Coordinator
Mercy Health St Vincent Medical Center
03.2020 - 01.2024
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Collaborated with managers to identify and address employee relations issues.
Certified Nursing Assistant
Auburn Village Skilled Nursing And Rehabilitation
01.2018 - 05.2020
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Crew Member
Pizza Shack
05.2017 - 01.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Technical Honors Diploma -
Eastside Jr - Sr High School
Butler05.2018
CNA License - Primary Health Care
Impact Institute
Kendallville05.2018
Skills
- Documenting Vital Signs
- Retrieving Medical Records
- Preparing Charts
- Reception Management
- Multi-Line Phone System
- Electronic Charting
Certification
- CNA - Certified Nurse Assistant
Timeline
Unit Clerk/Staffing Coordinator
Mercy Health St Vincent Medical Center
03.2020 - 01.2024
Certified Nursing Assistant
Auburn Village Skilled Nursing And Rehabilitation
01.2018 - 05.2020
Crew Member
Pizza Shack
05.2017 - 01.2018
Technical Honors Diploma -
Eastside Jr - Sr High School
CNA License - Primary Health Care
Impact Institute