Laquita Vivian
Houston,TX
Summary
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.
Overview
4
4
years of professional experience
Work History
Unit Clerk
Memorial Hermann Health System
Houston, TX
09.2020 - 04.2022
- Prepared admissions charts and scanned records.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Obtained and organized medical records for office visits and scheduled labs.
Unit Clerk
Oceans Healthcare
Katy, TX
03.2018 - 08.2020
- Prepared admissions charts and scanned records.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
Education
Associate Degree - Computer Graphic Design
Carrington College
Emeryville, CA02.2012
Skills
- Documenting Vital Signs
- Medical Recordkeeping
- Preparing Treatment Rooms
- Business Correspondence
- Equipment Troubleshooting and Maintenance
- Operational Requirements
- Coordinating Forms
- Records Scanning
Timeline
Unit Clerk
Memorial Hermann Health System
09.2020 - 04.2022
Unit Clerk
Oceans Healthcare
03.2018 - 08.2020
Associate Degree - Computer Graphic Design
Carrington College