Amber Lopez
Spring Valley
Summary
Aspiring aesthetics nurse currently pursuing education in esthetics and nursing, with a strong passion for skincare, wellness, and client care. Brings 3 years of customer service experience in retail and front desk roles, with a proven ability to drive client satisfaction through upselling, efficiency, and clear communication. Eager to build connections, grow professionally, and develop skills aligned with a future in aesthetic medicine.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Receptionist
European Wax Center
Closter
10.2024 - 07.2025
- Managed front desk duties including scheduling, check-ins, and payment processing
- Delivered excellent customer service and educated clients on aftercare products
- Upsold wax passes and supported team operations with light administrative tasks
- Maintained a clean, organized, and welcoming reception area
Sales Associate
Carter's
Spring Valley
04.2024 - 08.2024
- Provide personalized customer assistance by offering sizing and styling recommendations, ensuring customer satisfaction through informed product guidance.
- Maintain store presentation through diligent organization, restocking of merchandise, and upkeep of cleanliness standards.
- Facilitate sales transactions at checkout, demonstrating proficiency in inventory management and display arrangement.
Sales Associate
Champs Sports
West Nyack
06.2022 - 12.2023
- Processed transactions efficiently, ensuring accurate handling of cash and card payments, and facilitated seamless returns and exchanges for customer satisfaction.
- Maintained an organized stockroom which expedited order packing and distribution, contributing to the store's operational efficiency.
- Uphold store presentation and cleanliness standards, enhancing the shopping experience and fostering a welcoming environment for patrons.
Education
Bachelor of Science - Healthcare Science
Rockland Community College
Suffern, NY 08.2024 - 07.2025
Esthetician - Esthetician/Aesthetics
Capri Learning Center
Nanuet, NY 09.2025 - 07.2025
High School Diploma - Advanced Regents
Nanuet Senior High School
Nanuet, NY06.2024
Ctech Diploma - Computer Science
Rockland Boces
New City, NY06.2023
Skills
- Proficient in cash handling, retail sales, and upselling techniques
- Strong customer service and communication skills in both English and Spanish
- Highly organized with excellent time management abilities
- Skilled in typing, computer literacy, and data entry
- Experienced with POS systems, cash registers, and front desk operations
Certification
Driver's License, 03/01/22, Present
Timeline
Esthetician - Esthetician/Aesthetics
Capri Learning Center
09.2025 - 07.2025
Receptionist
European Wax Center
10.2024 - 07.2025
Bachelor of Science - Healthcare Science
Rockland Community College
08.2024 - 07.2025
Sales Associate
Carter's
04.2024 - 08.2024
Sales Associate
Champs Sports
06.2022 - 12.2023
High School Diploma - Advanced Regents
Nanuet Senior High School
Ctech Diploma - Computer Science
Rockland Boces