Amber Lozano
Denver,CO
Summary
Driven professional with a proven track record in retail environments, including a pivotal role at JC Penney. Excelled in enhancing customer satisfaction and streamlining operations, leveraging expertise in POS System Operation and Relationship Building. Demonstrated ability to exceed sales targets and manage time effectively, ensuring optimal productivity and team collaboration.
Overview
9
9
years of professional experience
Work History
Fulfillment Expert
Target
Glendale, USA
07.2022 - 09.2024
- Select items for order pickup, drive up and ship to home for digital guest orders
- Properly prepare, pack and sort guest orders for shipment using correct materials
- Own my own workspace and supplies; keep equipment and designated areas organized and supplies in stock
Cashier
Walmart Inc.
El Paso, USA
07.2019 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operate a Point of Sale system to compute payments made by cash, check, credit cards, checks or automatic debit
- Establish or identify the price of goods, services and admissions
- Maintain a clean and orderly check out area and ensure a safe work environment
Retail Sales Associate
JC Penney
El Paso, USA
07.2015 - 12.2019
- Maintain knowledge of current sales, sales promotions, and company policies
- Maintain stock levels and product presentation while simultaneously providing fast and efficient quality service to all customers
- Organized and stocked clothing and accessories using store database
Education
BS - Biological Sciences
The University of Texas At El Paso (UTEP)
El Paso, TX10-2025
Skills
- Proficient in MS Word
- Proficient in Power Point
- Proficient in Excel
- Relationship Building
- Interpersonal and written communication
- Teamwork and Collaboration
- Retail merchandising expertise
- Complaint Management
- Time Management
- POS System Operation
Timeline
Fulfillment Expert
Target
07.2022 - 09.2024
Cashier
Walmart Inc.
07.2019 - 07.2021
Retail Sales Associate
JC Penney
07.2015 - 12.2019
BS - Biological Sciences
The University of Texas At El Paso (UTEP)