Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Server
Zipps Sports Grill
2021.12 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Assistant Manager
Mark-Taylor Residential Inc.
2015.04 - 2020.09
Experienced in various types of properties including a take over and three lease-ups.
Remained aware of all construction updates and notified appropriate individuals of delays and schedule changes.
Promoted a high level of customer service and assistance by greeting prospects, highlighting amenities and benefits of the community while touring and securing leases.
Conducted background checks on applicants and verified income.
Resolved resident complaints or concerns in the most effective manner possible.
Coordinated maintenance requests and reached out to vendors for certain repairs and follow.
Education
High School Diploma -
Mesquite High School
Gilbert, AZ
2008
Skills
Training and Mentoring
Sales and Upselling Techniques
Organization and Efficiency
Teamwork and Collaboration
Accomplishments
Graduated Level-Up Program for Assistant Managers
Maintained average TPA score of 98% or higher
Closing Ratio YTD 55%
Secret Shop 98%
Timeline
Server
Zipps Sports Grill
2021.12 - Current
Assistant Manager
Mark-Taylor Residential Inc.
2015.04 - 2020.09
High School Diploma -
Mesquite High School
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