Amber Lunsford
Edison,New Jersey
Overview
19
19
years of professional experience
1
1
Certification
Work History
Facilities Operations Manager
SODEXO- GREENWICH ACADEMY
Greenwich, Connecticut
09.2016 - Current
- Manage a unit of 17 personnel that are responsible for department facilities operations, housekeeping, and grounds maintenance to include 1 manager, 1 supervisor, 2 leads and 13 employees.
- Created and implemented an in-house floor care team that has improved the overall APPA Levels throughout the campus.
- Developed standard operating procedures and oversee Maximo work order system that resulted in the following: reduction in completion time for routine work orders from 15 days to 3 days.
- Responsible for client reporting updates focused on client expectations and measurable process improvements in housekeeping, maintenance, and grounds services.
- Performed review of operating and capital budgets with client and adjust spending as needed.
- Maintained a 95% or better annual Safety Audit Rating.
Multi-Service Manager I
SODEXO- WESTCHESTER MEDICAL CENTER
Valhalla, New York
04.2013 - 10.2016
- Restructured and standardized housekeeping supply purchasing resulting in a 20% reduction in cost.
- Managed a team 2 supervisors, 1 lead, 26 employees with an annual operating budget 1.2 million dollars.
- Maintained payroll including scheduling, vacation, FMLA, and medical leave.
- Developed and maintained critical equipment inventory for strategic Capital planning.
- Routinely tracked and presented P&L analytics to leadership to drive cost efficiency.
Environmental Service Manager
SODEXO- SAINT BARNABAS MEDICAL CENTER
Livingston, New Jersey
02.2007 - 04.2013
- Conducted routine black-light inspections, xenex compliance adherence, and weekly Infection Control Grand Rounds with client.
- Coordinated and scheduled manpower requirements to meet pre-determined production schedules.
- Administered corrective actions to employees whom failed to abide with company policy and procedures.
- Prepared and maintained required daily records and reported lost revenue and profits.
- Manage team performance: Analyzed team problems, defined areas for performance improvements with team members, drove team work, lead problem solving groups, lead safety workshops on crisis training.
Education
Bachelors - Communications
FAIRLEIGH DICKINSON UNIVERSITY
Teaneck, New Jersey05.2006
Associates - undefined
EDWARD WILLIAMS COLLEGE
Teaneck, New Jersey03.2004
Skills
- Staff training/development
- Client Relations
- P&L
- Policy Development
- Profit Building
Certification
- ISSA Cleaning Industry Management Standard Expert
- OSHA 501 Certification
Timeline
Facilities Operations Manager
SODEXO- GREENWICH ACADEMY
09.2016 - Current
Multi-Service Manager I
SODEXO- WESTCHESTER MEDICAL CENTER
04.2013 - 10.2016
Environmental Service Manager
SODEXO- SAINT BARNABAS MEDICAL CENTER
02.2007 - 04.2013
Bachelors - Communications
FAIRLEIGH DICKINSON UNIVERSITY
Associates - undefined
EDWARD WILLIAMS COLLEGE