Amber Martin
Suffolk,VA
Summary
Dynamic leader with extensive experience in the United States Air Force, highly skilled in organization and communication. Successfully filled key roles from Readiness and Plans Supervisor to Protocol Specialist, significantly boosting team productivity and guest satisfaction. Proven ability to excel in multi-tasking and staff management, with a strong track record of streamlining processes and driving cross-functional collaboration to achieve optimal efficiency.
Overview
13
13
years of professional experience
Work History
Readiness and Plans Team Leader
United States Air Force, USAF
10.2023 - Current
- Responsible for 23 programs, driving the effectiveness of installation readiness while simultaneously maintaining attention to detail and accuracy.
- Leveraged exceptional leadership abilities and problem-solving skills to enhance team efficiency.
Hospitality Specialist
United States Air Force, USAF
03.2012 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and hotel service.
- Created a dynamic and supportive work environment for staff members, significantly boosting retention rates and fostering exceptional team morale.
- Played a key role in the planning, preparation, and evaluation of departmental goals, objectives, and strategies to continuously improve recreational offerings for the community.
Executive Assistant
United States Air Force, USAF
05.2019 - 11.2021
- Proactively managed executive calendars, scheduled meetings and appointments, and expertly coordinated and processed travel arrangements to ensure optimal time management.
- Maintained strict confidentiality of sensitive documents and sensitive information.
- Drafted correspondence and tracked meetings and taskings via email to ensure effective communication and follow-up.
Protocol Specialist
United States Air Force Central Command
05.2014 - 08.2015
- Advised staff on military customs and courtesies, implementing protocol policy for the Air Force regarding precedence, honors, ceremonies, flags, and official functions.
- Assisted in maintaining an inventory of official gifts required during diplomatic engagements.
- Streamlined administrative tasks utilizing multiple software.
- Developed successful strategies for high-level visits, establishing a strong foundation for international relations.
Education
Master of Arts - Elementary Education
Liberty University
Lynchburg, VA05-2026
Bachelor of Science - Hospitality And Tourism Management
Troy University
Troy, AL07-2024
Associate of Applied Science - Hospitality And Fitness Management
Community College of The Air Force
Montgomery, AL10-2019
Skills
- Organization
- Multi-tasking
- Solution focused
- Communication
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Readiness and Plans Team Leader
United States Air Force, USAF
10.2023 - Current
Executive Assistant
United States Air Force, USAF
05.2019 - 11.2021
Protocol Specialist
United States Air Force Central Command
05.2014 - 08.2015
Hospitality Specialist
United States Air Force, USAF
03.2012 - Current
Master of Arts - Elementary Education
Liberty University
Bachelor of Science - Hospitality And Tourism Management
Troy University
Associate of Applied Science - Hospitality And Fitness Management
Community College of The Air Force
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