Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMBER MASHBURN

Smyrna,TN

Summary

Kronos payroll expert from Asurion, adept in enhancing employee satisfaction and payroll accuracy through meticulous audits and data analysis. Skilled in Kronos adjustments and payroll system upgrades, I offer exceptional customer service and training abilities, achieving a 99% accuracy rate in payroll closure. My approach combines technical proficiency with strong interpersonal skills to resolve discrepancies and ensure regulatory compliance. Seasoned Kronos Admin with vast knowledge of preparing and submitting payroll-related reports. Comfortable with maintaining confidential and sensitive employee information to comply with payroll policies and procedures. Aptitude for problem-solving and thinks outside box to find creative solutions. Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.

Overview

19
19
years of professional experience

Work History

Kronos Admin/Timekeeping Payroll

Asurion
06.2005 - Current
  • Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
  • Improved the accuracy of payroll data entry by establishing clear guidelines and implementing daily and weekly audits/reminders.
  • Ensured compliance with federal and state regulations for lunch breaks by conducting daily login and out reports.
  • Provided exceptional customer service to employees/Supervisors/Managers by answering questions regarding paychecks/personal time off/FLEX pay and company policies for holiday pay.
  • Resolved payroll discrepancies by collecting and analyzing data from Kronos UKG.
  • Performed data entry tasks and maintained accurate records of employee payroll information.

Education

No Degree - MOUSE "Microsoft Office Specialist Expert"

Montgomery Community College
Tomball, United States
08.2005

Skills

  • Payroll/Kronos Auditing (daily, weekly and bi weekly reports)
  • Processed Kronos adjustments via email request or timecard change request
  • Handled 1200 employee's timecard corrections for multiple sites
  • Processed all pay codes for approved/unapproved time off
  • Provided testing for all upgrades on payroll systems prior to launch dates
  • Presented new hire onboard Kronos training to all new Operation Managers/Supervisors on Kronos
  • Closed payroll with 99% accuracy each payroll close

Timeline

Kronos Admin/Timekeeping Payroll

Asurion
06.2005 - Current

No Degree - MOUSE "Microsoft Office Specialist Expert"

Montgomery Community College
AMBER MASHBURN