Amber Matos
Watsonville,California
Summary
Dedicated and results-driven retail professional with several years of leadership experience at Target. Proven ability to manage teams, support daily operations, and maintain high standards in fast-paced environments. Strong communication, organization, and team-building skills with a commitment to delivering excellent customer experiences.
Professional with strong background in team leadership and operational efficiency. Adept at coordinating tasks, ensuring smooth workflows, and meeting deadlines. Known for fostering collaboration, adapting to changing needs, and driving team success. Skilled in problem-solving, communication, and maintaining high standards in dynamic environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Closing Team Lead
Target
- Managed closing operations, ensuring the store was prepared for the next business day
- Supervised and coordinated team members to meet deadlines and productivity goals
- Addressed operational issues and resolved challenges efficiently
- Maintained compliance with company policies and safety standards
Style Consultant
Target
- Delivered strong customer service and styling assistance
- Maintained merchandise presentation and visual standards
- Supported inventory management and restocking processes
Inbound Team Lead (Second Assignment / Promotion)
Target
Capitola / Santa Cruz, CA
01.2021 - Current
- Promoted and selected for a second assignment at a different store location based on strong performance and leadership ability
- Currently leading inbound operations, including receiving, processing, and organizing merchandise to meet daily operational goals
- Manage, coach, and support team members to ensure productivity, accuracy, and safety standards are consistently met
- Communicate effectively with store leadership and cross-functional teams to maintain smooth and efficient operations
Education
Associate Degree -
Cabrillo College
12-2025
Skills
- Team Leadership & Supervision
- Strong Communication Skills
- Time Management & Organization
- Problem Solving
- Customer Service Excellence
- Training & Coaching Team Members
- Retail Operations
- Coaching and mentoring
- Team management
- Task delegation
- Reliability
- Effective communication
Accomplishments
- Earned multiple promotions at Target based on strong performance, reliability, and leadership skills
- Successfully led teams in both closing and inbound operations across two store locations
- Trusted with key leadership responsibilities, including supervising associates and managing critical workflows
- Consistently met operational and productivity expectations in fast-paced retail environments
- Recognized for strong work ethic, accountability, and ability to support team success
Certification
CPR Certification
Food Safely Certification
Languages
Portuguese
Full Professional
English
Native or Bilingual
Spanish
Professional Working
Timeline
Inbound Team Lead (Second Assignment / Promotion)
Target
01.2021 - Current
Closing Team Lead
Target
Style Consultant
Target
Associate Degree -
Cabrillo College