Amber McClure

• Coordinated daily administrative tasks, ensuring efficient office operations and support for team members.
• Managed scheduling for appointments, prioritizing effectiveness in patient care and staff availability.
• Assisted in preparing reports and documentation, enhancing communication between departments, Admin staff and clients parents.
• Build/Develop therapists client schedules when onboarding
• Fill and optimize therapist schedules
• Schedule all appts for all therapist clients within the company, for 500+ active clients, and 30 therapists.
• Input intake paperwork for new clients and build patient charts.
• Develop systems and policies for company for optimization and organization for scheduling and Admin department.
• Constant communication with clients, and being the liasion or clients and staff/therapists.
• Send No show letters, and school notes to clients parents.
• Developing on boarding for a new scheduling team member.
• Weekly reports for scheduling optimization numbers and communication to the owner with information and plan moving forward

- Scheduled surgery working directly under the surgeons.

-Obtained insurance authorization for surgery procedures

-Worked directly with surgery departments and surgery facilities for all details for surgery scheduling

-Maintained Drs schedules for optimization, in clinic visits and surgeries.

-Scheduled follow up appts, post op appts, radiology imaging appts, injection appts

-Worked as a team with the surgery schedulers and Drs

-Kept Drs schedules, personal and professional, in collaboration with them directly

-Insurance authorizations, benefits

- Customer Service

-Money Handling/Drawer balance/record

-Inventory

-Ordering supplies

-Build Employee schedules

-Supervision over 6-8 employees

-Assist Store manager with duties

-Stocking

-Customer Service

-Beauty services

-Build employee schedules

-Oversee 5-6 employees

-Bank deposits, and maintaining cash drawer/balance

-One on One meetings with employees

-Inventory for supplies and products

-Product sales

-Customer Service

-Beauty Services

-Booth rental contractors

-Inventory

-Cash handling

-Maintaining overhead supplies and management

-Patient care

-Documenting

-Patient Care

-Documenting

-Customer service

-Delivering food trays to patient in hospital

-Preparing food

-Stocking

-Cleaning

-Costumer Service

-Cash handling

-Stocking

-Cleaning

-Food preparation