Amber McFadden
Sumter,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Optical Assistant
Eyemart Express
Sumter, SC
06.2023 - Current
- Greeted patients warmly upon arrival at office
- Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments. Scheduled appointments for eye exams with optometrists.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Sold and recommended eye wear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Performed frame repairs, adjustments, soldering and other related maintenance tasks.
Event Specialist Assistant
Kona Ice
Sumter , SC
06.2022 - 06.2023
- Assisted with the coordination of event logistics.
- Coordinated with customers to ensure timely arrival to event ready to provide services r events.
- Assisted with seasonal projects to keep landscaping fresh and attractive.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Monitored daily production levels of ice cubes and flakes for quality control purposes.
- Conducted routine inspections of equipment to identify potential problems before they occurred.
Registrars Office Receptionist
University of South Carolina Sumter
Sumter, SC
01.2022 - 06.2022
- Developed automated filing systems to improve efficiency within the office.
- Welcomed perspective students and parents to front desk and engaged in friendly conversations while conducting check-in process. Greeted visitors and provided information and directed to appropriate personnel.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Developed relationships with college officials, professors, and student club presidents to share information and collaborate on business building endeavors.
- Answered inquiries from potential students regarding academic programs and financial aid opportunities.
- Reviewed existing forms, policies, and procedures related to do
- Reviewed existing forms, policies, and procedures related to document registration.
Sales Associate
Hibbetts Sports
Sumter , SC
11.2019 - 01.2022
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted customers with finding the right product for their needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
Crestwood High School
Sumter, SC06-2020
Some College (No Degree) - Associate of Applied Science
University of South Carolina-Sumter
Sumter, SCSkills
- Front Office Support
- Call Management
- Data Collection
- Patient Care
- Insurance Billing
- Appointment Scheduling
- Insurance Verification
- Cultural awareness
Timeline
Optical Assistant
Eyemart Express
06.2023 - Current
Event Specialist Assistant
Kona Ice
06.2022 - 06.2023
Registrars Office Receptionist
University of South Carolina Sumter
01.2022 - 06.2022
Sales Associate
Hibbetts Sports
11.2019 - 01.2022
Crestwood High School
Some College (No Degree) - Associate of Applied Science
University of South Carolina-Sumter
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