Amber McKenzie
Phlebotomist/Esthetician/Customer Service
Kenner,LA
Summary
- Competent Phlebotomy Technician with 1 year of experience working in high-volume, fast-paced settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
- Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
- Licensed Esthetician certified in promoting the health and beauty of the skin. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.
- Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
3
3
Certifications
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Secretary
McKenzie Tree Service
Metairie, Louisiana
09.2018 - Current
- Scheduled appointments and provided follow-up calls to customers.
- Answered telephone calls to field inquiries from customers, vendors and various other callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Picked up checks from customers.
DST/Phlebotomist
CSL Plasma
Kenner, LA
02.2021 - 06.2021
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects donor and takes down equipment after process is complete.
- Uses PDA to record incidents or alarms during the pheresis process.
- Maintains clean efficient work environment.
Crew Member
Five Guys
Metairie , Louisiana
03.2018 - 08.2018
- Operated as full-service food provider in fast food establishment by taking orders, preparing meals and collecting payments.
- Worked flexible hours; night, weekend, and holiday shifts.
- Worked well with teammates and accepted coaching from management team.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Maintained clean, sanitized and well-organized food preparation zones.
Hostess
Deanie's Seafood
Metairie, LA
03.2017 - 02.2018
- Answered customer questions about hours, seating and menu information.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Informed servers of newly seated parties for speedy service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Education
No Degree - Phlebotomy
Delgado Community College
New Orleans, LA 08.2020 - 12.2020
No Degree - Esthetics
John Jay Beauty College
New Orleans, LA 10.2018 - 05.2019
High school diploma -
University View Academy
Baton Rouge, LA 10.2016 - 05.2017
Skills
Customer service
undefinedAdditional Information
- Kenner, LA , Authorized to work in the US for any employer
Certification
Licensed Esthetician
Timeline
DST/Phlebotomist
CSL Plasma
02.2021 - 06.2021
No Degree - Phlebotomy
Delgado Community College
08.2020 - 12.2020
No Degree - Esthetics
John Jay Beauty College
10.2018 - 05.2019
Secretary
McKenzie Tree Service
09.2018 - Current
Crew Member
Five Guys
03.2018 - 08.2018
Hostess
Deanie's Seafood
03.2017 - 02.2018
High school diploma -
University View Academy
10.2016 - 05.2017
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