Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber McMillen

North Port

Summary

Licensed Insurance Agent known for excellent customer service, productiveness and efficient task completion. Specialize in policy management, client relationship building, and risk assessment strategies. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and client satisfaction.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Licensed Insurance Account Manager

Roberts Insurance Group
Venice
01.2024 - 07.2026
  • Managed client accounts and maintained policy information for effective coverage.
  • Assisted clients in understanding insurance products and services offered at Roberts Insurance Group.
  • Coordinated with underwriters to process policy applications and renewals efficiently.

Customer Service Representative

Gregoire Family Insurance
Port Charlotte
04.2023 - 09.2023
  • Processed customer claims efficiently and accurately.
  • Assisted clients with insurance inquiries and policy information.
  • Educated customers about available insurance products and services.

Customer Service Representative

Arnold Insurance
Port Charlotte
02.2023 - 04.2023
  • Processed customer claims efficiently and accurately.
  • Educated customers about available insurance products and services.
  • Assisted clients with insurance inquiries and policy information.

Billing Specialist

West Coast Wellness
North Port
05.2012 - 04.2021
  • Reviewed and corrected billing discrepancies to ensure accuracy.
  • Communicated with insurance companies regarding claim status and follow-ups.
  • Processed patient billing statements using advanced software tools.

Billing Specialist

West Coast Wellness
Sarasota
02.2017 - 02.2020
  • Reviewed and corrected billing discrepancies to ensure accuracy.
  • Communicated with insurance companies regarding claim status and follow-ups.
  • Processed patient billing statements using advanced software tools.

Education

North Port High School
North Port, FL

State College of Florida
Bradenton, FL

Skills

  • Customer relationship management
  • Product education
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Account management
  • Client retention

Certification

  • 4-40 Customer Service Representative (2023)
  • 2-20 Property and Casualty General Lines (2025)

Timeline

Licensed Insurance Account Manager

Roberts Insurance Group
01.2024 - 07.2026

Customer Service Representative

Gregoire Family Insurance
04.2023 - 09.2023

Customer Service Representative

Arnold Insurance
02.2023 - 04.2023

Billing Specialist

West Coast Wellness
02.2017 - 02.2020

Billing Specialist

West Coast Wellness
05.2012 - 04.2021

North Port High School

State College of Florida
Amber McMillen