Amber M. DiMaggio
Salinas,USA
Summary
Compassionate Early Childhood Educator focused on creating safe and engaging learning environments that enhance children's social, emotional, and academic growth. Experienced in classroom support, behavior management, and lesson implementation, with a strong ability to build positive relationships with children, families, and staff. Committed to integrating current educational practices to foster the development and success of young learners.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Real Estate Transaction Coordinator
Room Real Estate
Santa Cruz, CA
05.2023 - Current
- Organized files for easy access by brokers when needed.
- Prepared closing disclosure forms according to federal regulations.
- Assisted agents in preparing listing agreements, purchase agreements and other related documents.
- Ensured compliance with all state and federal laws governing real estate transactions.
- Reviewed contracts for accuracy prior to submission to appropriate parties.
- Followed up on any outstanding issues or tasks required for a successful completion of a real estate transaction.
- Monitored deadlines associated with each stage of the real estate transaction process.
- Reviewed property listings and attended staff and association meetings to remain knowledgeable about real estate markets.
- Arranged for title searches to determine whether clients had clear property titles.
Real Estate Agent
ExP Realty
12.2021 - 05.2023
- Developed excellent communication skills through providing advice and guidance on property-related matters.
- Guided and assisted buyers or sellers throughout entire transaction process.
- Advised clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Accustomed to managing multiple projects simultaneously while meeting tight deadlines.
Wine Club Associate
Hahn Family Wines
Soledad, CA
10.2019 - 04.2023
- Researched competitive clubs in order to stay informed about industry trends.
- Utilized advanced problem-solving techniques to quickly resolve customer inquiries and complaints.
- Demonstrated strong organizational skills to effectively manage multiple tasks simultaneously.
- Maintained accurate records of all club transactions using computer software programs.
- Developed effective customer service strategies to ensure satisfaction and loyalty.
- Assisted with marketing initiatives by creating promotional materials such as flyers and brochures.
- Processed payments accurately and efficiently following established procedures.
Full Time Tasting Room Sales Associate
Talbott Vineyards
Carmel, CA
07.2018 - 07.2019
- Answer club member/general emails
- Speak with members on the phone to place orders
- Set up club release in WineDirect & process custom club orders
- Answer texts from the website via RedChirp
- Assist tasting room when needed
- Assist with planning wine club events
- Shipping customer service/problem solving
Tasting Room Manager
De Tierra Vineyards
Carmel, CA
05.2017 - 07.2018
- Oversee day to day tasting room activities
- Wine sales/ Run reports and create goals for the team
- Market and plan events in tasting room
- Assist with organization of wine club parties
- Process online orders and shipping through WineDirect/UPS
- Oversee employees and troubleshoot problems
- Weekly and monthly inventory reconciliation
- Customer service - ensuring customers have the best experience
- Coordinating reservations in the tasting room
Assistant Tasting Room Manager
De Tierra Vineyards
Carmel, CA
09.2016 - 04.2017
- Create brand awareness for the company
- Create special events to bring customers into the tasting room
- Oversee employees when manager is off duty
- Oversee food items and that they are stocked up
- Understand and teach other staff on sales promotions
Tasting Room Associate
Naches Heights Vineyard & Wilridge Winery
Yakima, WA
03.2015 - 05.2016
- Greeted customers warmly, creating welcoming atmosphere
- Delivered exceptional customer service to enhance guest experience
- Share knowledge of wine to customers
- Marketed offerings through social media engagement
- Make and serve food items
- Operated cash register for transactions
Education
Bachelor's of Science Degree - Global Wine Studies
Central Washington University
Ellensburg, WA05-2016
Introductory Sommelier Course -
Court of Master Sommeliers
Real Estate Salesperson -
Colibri Real Estate
Early Childhood Education
Western Governors University
Salt Lake City, UT06-2026
Skills
- Listing coordination
- Document preparation
- File management
- Project management
- Client communication
- Customer service
- Attention to detail
- Organizational skills
- Multitasking
- Team collaboration
- Problem-solving
- Problem resolution
- Effective communication
Certification
Real Estate Salesperson License
Timeline
Real Estate Transaction Coordinator
Room Real Estate
05.2023 - Current
Real Estate Agent
ExP Realty
12.2021 - 05.2023
Wine Club Associate
Hahn Family Wines
10.2019 - 04.2023
Full Time Tasting Room Sales Associate
Talbott Vineyards
07.2018 - 07.2019
Tasting Room Manager
De Tierra Vineyards
05.2017 - 07.2018
Assistant Tasting Room Manager
De Tierra Vineyards
09.2016 - 04.2017
Tasting Room Associate
Naches Heights Vineyard & Wilridge Winery
03.2015 - 05.2016
Bachelor's of Science Degree - Global Wine Studies
Central Washington University
Introductory Sommelier Course -
Court of Master Sommeliers
Real Estate Salesperson -
Colibri Real Estate
Early Childhood Education
Western Governors University