Amber Metzger
Leander,TX
Summary
Experienced with providing comprehensive skincare services, including facials, peels, and waxing. Utilizes client-focused approach to create customized treatment plans tailored to individual needs. Knowledge of latest skincare products and techniques ensures continuous client satisfaction and retention.
Overview
15
15
years of professional experience
Work History
Licensed Holistic Esthetician
Velvet Rose Esthetics
02.2022 - Current
- Performed facials, waxing, chemical peels and body services that meet the established guidelines
- Performed eyelash extension application
- Customized treatments based upon present skin condition(s)
- Cleaned and disinfected all equipment daily
- Understood the ingredients in products and explained their benefits
- Answered guest's questions in a knowledgeable and professional manner
- Recommended products for home use
- Suggested other beneficial treatments for future visits
- Assessed guest needs, inquired about contraindications, and examined skin to evaluate condition
- Promoted and sold salon services and retail products
- Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety
Territory Sales Manager
Boston Scientific Corp
01.2019 - 04.2021
- Exceeded established sales goals each quarter by implementing best practices to increase output, receiving structural bonuses
- Secured long-term accounts and managed sales presentations by providing Patient education webinars, CNE training, staff in-services and simulation labs for clinicians, residents, and fellows
- Promoted brand effectiveness and proper product application for best practices
- Expanded network by identifying and pursuing leads and establishing rapport with new clients
- Tracked and analyzed weekly sales reports, implemented corrective action plans, and streamlined sales operations
- Accomplished quarterly business plans, scheduled travel accordingly and finalized timely expense reports
- Proven strategies in advising doctors with product placement and identified correct product usage
Senior Sales Representative
Cook Medical
10.2015 - 01.2019
- Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff
- Grew customer base by 65% and earned top overall ranking within the division
- Made outbound sales calls to contact prospective leads, using effective communication skills
- Ranked top 5% in sales growth nationwide
- For stone division and laser sales
- Promoted additional products and services through use of active persuasion
- Asked open-ended questions to determine customer requirements and help identify correct products and services
- Exceeded quota by 275% across Stone Division achieving overall sales leader status
Certified Surgical Technologist
Baylor Scott and White Hospital
01.2013 - 11.2015
- Lead Urology Tech for Baylor Scott and White
- Mentored and educated staff on Cystoscopes/Ureteroscopes, lasers and the products specific to my specialty
- Served on VAT committee
- Set up equipment, tools and supplies needed for procedures
- Trained staff members in operating room procedures, infection control and safety procedures
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled cases
- Organized equipment and instruments in alignment with surgical protocols and surgeon preferences
- Sterilized medical equipment and properly managed contaminated materials
- Collaborated with vendors and service providers to coordinate required services and equipment
- Oversaw inventory of specialty equipment and instrumentation inventories
Medical Assistant/Mohs Technician
Vitalogy Skincare
06.2010 - 11.2011
- Checked vital signs
- Prepped injectables for administration (Juvéderm, Radiesse and Botox)
- Counseled patients on biologic use (Enbrel, Stelara and Humira)
- Proficient with Accutane & I-pledge system
- Collected biopsies for examination and routine testing
- Educated patients on medication use, procedures, wound care, and triage
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes
- Efficiently performed insurance verification and pre-authorization functions
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
Education
Esthetician - Esthetics
Aveda Arts Institute
Austin, TX01.2025
Bachelor of Science - Science & Communication
Purdue Global University
Chicago, IL05-2021
Associates Degree of Applied Science - Surgical Technology
VIRGINIA COLLEGE
Austin, TX12.2012
Skills
- Skin Analysis
- Product demonstration
- Extractions
- Hydra-Facial
- Hydro-Dermabrasion
- Facial Waxing
- Lymphatic drainage
- Instrument sterilization
- Marketing
- Oral Communication
- Dermaplaning
- Milia Extraction
- Multitasking and organization
- Eyelash extension application
- Excellent team player
- Relationship building and management
- Retail sales
- Radiofrequency skin tightening
- Chemical peel proficiency
Technology
- Windows XP
- Vista
- ME
- 2007
Software / Applications: Microsoft Office 365: Word, Excel, Access, Outlook, Concur, Mobile Iron, Portfolio, Power Point, Salesforce, Tableau, Zoom, OneDrive, Team's, Motus, Box and Success Factors.
Awards
- Sales Growth Award, $400K, 2016, Cook Medical
- Wow award, 2016, Cook Medical
- 2019, Boston Scientific, 107.8%, $95,502 over plan, 3 out of 3, 101.8%, $7,104 over plan, 2 out of 3, 106.37%, $102,606 over plan, 3 out of 3, #14 out of 46, 70th, Successful
Timeline
Licensed Holistic Esthetician
Velvet Rose Esthetics
02.2022 - Current
Territory Sales Manager
Boston Scientific Corp
01.2019 - 04.2021
Senior Sales Representative
Cook Medical
10.2015 - 01.2019
Certified Surgical Technologist
Baylor Scott and White Hospital
01.2013 - 11.2015
Medical Assistant/Mohs Technician
Vitalogy Skincare
06.2010 - 11.2011
Associates Degree of Applied Science - Surgical Technology
VIRGINIA COLLEGE
Esthetician - Esthetics
Aveda Arts Institute
Bachelor of Science - Science & Communication
Purdue Global University
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