Amber Middleton
Okeechobee
Summary
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
8
8
years of professional experience
Work History
Substitute teacher
Kelly education
Okeechobee
02.2026 - Current
- Classroom management
- Working out plans given
- Computer Literacy
Behavior therapist
Aba centers of America
Jensen Beach
09.2020 - 10.2024
- Conducted regular assessments to track client progress and adapt strategies.
- Collaborated with families to ensure consistent therapy practices at home.
- Implemented individualized treatment plans for clients with autism spectrum disorders.
- Documented session notes and client progress in electronic health records system.
- Trained new team members on therapy protocols and best practices.
- Engaged clients in therapeutic activities to enhance communication skills.
- Participated in team meetings to discuss client needs and treatment adjustments.
- Created visual supports such as schedules or choice boards for clients who may benefit from them.
- Assisted clients in developing social skills such as turn taking, conversation maintenance, initiating interactions with peers.
- Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
- Utilized behavioral analysis techniques to modify challenging behaviors effectively.
Medical Receptionist
Okeechobee Health Care Facility
Okeechobee
02.2018 - 08.2018
- Greeted patients and managed front desk operations at Okeechobee Health Care Facility.
- Scheduled appointments and coordinated patient flow efficiently within the facility.
- Verified patient information and maintained accurate medical records using electronic systems.
- Ensured waiting area remained organized, clean, and welcoming for patients.
- Trained new reception staff on procedures and best practices for patient interaction.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
Education
Okeechobee High School
Okeechobee, FLSome College (No Degree) - Early Childhood Development
Indian River State College
Okeechobee, FLSkills
- Computer literacy
- Individualized treatment plans
- Assessment and documentation
- Behavioral analysis techniques
- Office administration
- Patient scheduling
- Effective communication
- Team collaboration
- Training and mentoring
- Adaptability
- Time management
- Activity management
- Health and safety
- Disciplinary procedures
- Instructional strategies
- Lesson plan implementation
- Compliance
- Literacy strategies
- Creative problem solving
- Proficient in [software]
- Differentiated instruction
- Analytical skills
- Behavior management
- Behavior analysis
- Treatment planning
- Healthcare communication
- Attention to detail
- Front desk operations
- Critical thinking
- Problem solving
- CPR
- Patient toileting
- HIPAA compliance
- Medical records confidentiality
- Diagnostic testing assistance
- Patient feeding
- Patient assessments
- Health screening coordination
Timeline
Substitute teacher
Kelly education
02.2026 - Current
Behavior therapist
Aba centers of America
09.2020 - 10.2024
Medical Receptionist
Okeechobee Health Care Facility
02.2018 - 08.2018
Okeechobee High School
Some College (No Degree) - Early Childhood Development
Indian River State College