Amber Middleton
Kelly education
17318 Brinkerhoff Ln Okeechobee ,FL
9
years of professional experience
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Work History
Substitute teacher
8 Months- Classroom management
- Working out plans given
- Computer Literacy
Behavior therapist
2 Years 9 Months- Conducted regular assessments to track client progress and adapt strategies.
- Collaborated with families to ensure consistent therapy practices at home.
- Implemented individualized treatment plans for clients with autism spectrum disorders.
- Documented session notes and client progress in electronic health records system.
- Trained new team members on therapy protocols and best practices.
- Engaged clients in therapeutic activities to enhance communication skills.
- Participated in team meetings to discuss client needs and treatment adjustments.
- Created visual supports such as schedules or choice boards for clients who may benefit from them.
- Assisted clients in developing social skills such as turn taking, conversation maintenance, initiating interactions with peers.
- Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
- Utilized behavioral analysis techniques to modify challenging behaviors effectively.
Preschool Teach Assistant
11 Months- Supported classroom routines, maintaining smooth transitions throughout daily preschool activities.
- Assisted lead teachers with lesson preparation, learning centers, and instructional materials.
- Supervised children during indoor and outdoor activities, ensuring safe, consistent oversight.
- Reinforced behavior expectations using positive redirection and age-appropriate guidance.
Medical Receptionist
6 Months- Greeted patients and managed front desk operations at Okeechobee Health Care Facility.
- Scheduled appointments and coordinated patient flow efficiently within the facility.
- Verified patient information and maintained accurate medical records using electronic systems.
- Ensured waiting area remained organized, clean, and welcoming for patients.
- Trained new reception staff on procedures and best practices for patient interaction.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
Education
Some College (No Degree) - Early Childhood Development
Skills
Computer literacy
Individualized treatment plans
Assessment and documentation
Behavioral analysis techniques
Office administration
Patient scheduling
Effective communication
Team collaboration
Training and mentoring
Adaptability
Time management
Activity management
Health and safety
Disciplinary procedures
Instructional strategies
Lesson plan implementation
Compliance
Literacy strategies
Creative problem solving
Proficient in [software]
Differentiated instruction
Analytical skills
Behavior management
Behavior analysis
Treatment planning
Healthcare communication
Attention to detail
Front desk operations
Critical thinking
Problem solving
CPR
Patient toileting
HIPAA compliance
Medical records confidentiality
Diagnostic testing assistance
Patient feeding
Patient assessments
Health screening coordination
Timeline
Substitute teacher
Kelly education
02.2026 - CurrentRead More
Behavior therapist
Aba centers of America
12.2022 - 09.2025Read More
Preschool Teach Assistant
Seminole Brighton Preschool
10.2021 - 09.2022Read More
Medical Receptionist
Okeechobee Health Care Facility
02.2018 - 08.2018Read More
Okeechobee High School
Read More
Indian River State College
Some College (No Degree) from Early Childhood Development
Read More