Amber Miller
Danville Va ,VA
Summary
Versatile and results-driven professional with a proven track record at Tysons Foods, excelling in data cleaning and fostering team collaboration. Leveraged Microsoft Excel expertise and exceptional documentation skills to enhance data accuracy and operational efficiency. Demonstrated strong multitasking abilities and a commitment to maintaining high-quality standards across diverse roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Collector
Tysons Foods
Danville Va
05.2024 - Current
- Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
- Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
- Enhanced data accuracy by conducting thorough field research and collecting precise data points.
- Ensured high-quality data acquisition by strictly following guidelines and maintaining meticulous attention to detail.
- Conducted surveys and documented all responses.
- Safeguarded compliance with all regulations governing the collection, storage, and use of collected information.
- Uploaded or transmitted data using secure protocols.
- Conducted comprehensive audits of previously collected data, resulting in improved overall quality of datasets.
Floor Lead
Columbia Flooring
West Main Danville Va
05.2014 - 12.2021
- Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
- Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
- Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
- Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Assisted in hiring new staff members, participating in interviews and providing input on candidate selection decisions.
- Collaborated with other departments to drive successful completion of assigned tasks.
- Conducted routine equipment maintenance checks to minimize downtime caused by malfunctions or breakdowns.
- Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
- Improved team efficiency by implementing new floor layout and organization strategies.
Server
Applebee's Grill + Bar
Danville Va
07.2018 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
Housekeeper
Comfort Inn & Suites
Greensboro, NC
07.2016 - 08.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
Diploma -
Chatham High
Chatham, VA2009
Skills
- Data cleaning
- Surveys experience
- Microsoft Excel
- Documentation skills
- Recordkeeping skills
- Inventory counts
- Documentation
- Recordkeeping requirements
- Research protocols
Accomplishments
Employee of the month a few times , finished and completed training classes before I was able to become a data collector .
Certification
Employee recognization , employee of the month . Data collector training certificate .
Timeline
Data Collector
Tysons Foods
05.2024 - Current
Server
Applebee's Grill + Bar
07.2018 - 01.2021
Housekeeper
Comfort Inn & Suites
07.2016 - 08.2020
Floor Lead
Columbia Flooring
05.2014 - 12.2021
Diploma -
Chatham High