Amber Muffler
Hales Corners
Overview
1
1
Certification
5
5
years of professional experience
Work History
Medical Assistant
Froedtert
Wauwatosa
06.2025 - Current
- Room patients, obtain vital signs, and prepare patients for provider examinations.
- Maintain proper infection control and sanitation standards in patient care areas.
- Accurately document patient care, medical histories, and provider instructions in the Epic electronic medical record (EMR).
- Educate patients on test preparation, medications, procedures, and follow-up instructions to promote understanding and compliance.
- Assist physicians with patient care, scheduling, prior authorizations, prescription refills, completion of medical forms, and preoperative education.
Medical Assistant/Lab Phlebotomist
Wellpath
Milwaukee
02.2023 - 06.2025
- Conducted patient appointments, delivering comprehensive care and support.
- Assisted physicians and patients by scheduling appointments, providing health information/forms, issuing prescriptions, and explaining pre-op material.
- Maintain accurate records of patient care, condition, progress, and concerns.
- Educated patients on preparation and instructions prior to testing and ensured comprehension.
- Collected blood, urine, stool samples, and other laboratory specimens; logged specimens and prepared orders for pickup.
Certified Nursing Assistant
Amada Senior Care
Brookfield
06.2021 - 02.2023
- Providing personal care assistance to residents including; bathing, dressing, grooming, and toileting.
- Supported clients with range of motion exercises to enhance mobility and promote well-being.
- Assisted with meal service to ensure residents received timely meals.
- Listened to clients to identify and address their needs.
Education
BSN Program
Arizona College of Nursing
Milwaukee, WI01-2028
Diploma -
Central High School
West Allis, WI06-2019
RN Program -
Milwaukee Area Technical College
Milwaukee, WISkills
- Patient care
- EPIC charting
- Laboratory procedures
- Infection control practices
- Regulatory compliance
- HIPAA compliance
- EKG setup and monitoring
- Attention to detail
- Time management
- Effective communication
- Teamwork
- Patient advocacy
- Problem-solving
- Medical terminology
Certification
- Certified in CPR, AED, and First Aid
- Certified in Basic Life Support (BLS)
- Certified Nursing Assistant (CNA)
- Certified Medical Assistant (CMA)
- Certified Phlebotomy Technician (CPT)
Timeline
Medical Assistant
Froedtert
06.2025 - Current
Medical Assistant/Lab Phlebotomist
Wellpath
02.2023 - 06.2025
Certified Nursing Assistant
Amada Senior Care
06.2021 - 02.2023
BSN Program
Arizona College of Nursing
Diploma -
Central High School
RN Program -
Milwaukee Area Technical College