Amber Mullin

• Monitored students' academic, social and emotional progress and recorded their progress for conference with parents.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Planned educational opportunities based on Kindergarten Readiness curriculum.

• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided information regarding charge accounts and loyalty programs.
• Met customer call guidelines for service levels, handle time, and productivity.
• Educated customers about billing, payment processing, and support policies and procedures.
• Recorded account information to open new customer accounts.
• Updated account information to maintain customer records
• Clarified customer issues and determining root cause of problems to resolve product or service complaints

• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Strictly followed sanitation and food safety guidelines as required.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Handled hot food items from hot case to provide easy food choices of already prepared food items.

When I left this job I left because I decided to start a family and was expecting my first child in a few weeks, then decided to become a stay-at-home mother and provide a great start to my child. I was a stay-at-home mother for 11 years.