Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Murray

Eagle,United States

Summary

Personable Office Manager skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Office Manager

Treasure Valley Builders
Eagle , ID
01.2018 - Current
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Enforced company policies and procedures to strengthen operational standards across departments.

Direct Support Professional

Abilities, LLC
Emmett, ID
03.2015 - Current
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Tracked and reported clients' progress based on observations and conversations.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Education

Phlebotomy

Phlebotomy Training Specialist
Boise, ID
10.2018

Assistance With Medications

College of Western Idaho
Nampa, ID
03.2017

Skills

  • Invoicing and billing
  • Expense reporting
  • Scheduling and calendar management
  • Project management
  • Customer relations
  • Data entry
  • Multitasking
  • Proposal writing
  • Training and coaching

Certification

  • Microsoft Office Certification-2019

Timeline

Assistant Office Manager

Treasure Valley Builders
01.2018 - Current

Direct Support Professional

Abilities, LLC
03.2015 - Current

Phlebotomy

Phlebotomy Training Specialist

Assistance With Medications

College of Western Idaho