Amber Neeld
Valdosta ,GA
Summary
Dynamic sales leader with a proven track record at TKO Valdosta, excelling in revenue generation and team development. Expert in sales strategy development and employee motivation, consistently exceeding targets and enhancing customer satisfaction. Skilled in budgeting and finance, implementing effective pricing strategies that drive profitability and foster long-lasting client relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Sales Manager
TKO Valdosta
02.2024 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Sales Manager
TKO Valdosta
03.2023 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Finance Manager
TKO Valdosta
04.2020 - 02.2023
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Created organizational structures to improve accounting and finance functions.
- Implemented risk management strategies to protect company assets and minimize losses.
Sales Associate
TKO Valdosta
12.2017 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Youth Development Director
Ymca of the Suncoast
07.2011 - 10.2017
- Managed budgets and allocated resources effectively, ensuring all programs were costefficient.
- Increased participant engagement through the design of comprehensive curriculum plans tailored to specific age groups.
- Boosted enrollment numbers through effective marketing strategies targeting local schools, social media platforms, and community events.
- Promoted healthy lifestyles among participants by incorporating nutrition education, physical activity, and mental health support into programming efforts.
- Organized leadership development opportunities for high-achieving participants seeking further growth within their respective fields of interest.
- Improved staff performance through regular training sessions, professional development opportunities, and constructive feedback.
- Exposed youths to variety of sports activities and encouraged participation.
- Held regular meetings with parents and teachers to discuss progress or regress of child's schooling, general behavior and specific issues.
- Practiced group counseling methods for youths to learn how to express, manage and resolve issues constructively.
- Coordinated with communities, school systems, parents and law enforcement in supervising youth development programs.
Education
Nursing - Bachelor of Science
Taylor College
Belleview, FL05.2012
High School Diploma - High School
Lecanto High
Lecanto, FL05.2010
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Sales leadership
- Budgeting and finance
- Price structuring
- Profitability improvement
- Sales presentations
- Training and coaching
- Competitive analysis
- Goal setting
- Sales training
- Sales process optimization
- Revenue generation
- Employee coaching
- Policy enforcement
- Sales coaching
- Advertising and marketing
- Staff training
- Marketing support
- Event planning
- Sales operations
- Performance improvements
- Key account retention
- Sales analytics
- Automotive systems
- Sales planning and implementation
- Dealership operations
- Goals and performance
- Verbal and written communication
- CRM software
- Analytical problem solver
- Sales strategy development
- Rapport and relationship building
- Performance management
- Sales reporting
- Revenue forecasting
Accomplishments
Sales associate of the month-12 times
Sales associate of the year -2 times
Finance manager of the year company wide- 2 times
Sales manager of the month- 8 times
Manager of the month- 4 times
Store award: 3 times
Certification
Mitsubishi factory
Nissan factory
CPR
First Aid
Languages
English
Full Professional
Timeline
General Sales Manager
TKO Valdosta
02.2024 - Current
Sales Manager
TKO Valdosta
03.2023 - 02.2024
Finance Manager
TKO Valdosta
04.2020 - 02.2023
Sales Associate
TKO Valdosta
12.2017 - 03.2020
Youth Development Director
Ymca of the Suncoast
07.2011 - 10.2017
Nursing - Bachelor of Science
Taylor College
High School Diploma - High School
Lecanto High
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