Amber Lainus
Albany,OR
Summary
My objective is to gain employment within a company that provides the opportunity to learn new skills, as well as utilizes current skills. I would love to work towards professional growth and be a valuable asset to any company I work for!
Overview
8
8
years of professional experience
Work History
Operator/Technician
Georgia-Pacific
11.2018 - 06.2021
- Organized work to meet demanding production goals with 80% success rate.
- Completed all job reports and logs immediately following service calls.
- Monitor gauges, dials and various indicators to ensure machines are working properly.
- Utilize control mechanisms or hands-on procedures to operate machines.
- Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
- Executed diagnostics, troubleshooting and evaluations on tissue rewinder.
- Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
Bartender
Bohemian Club
06.2017 - 11.2018
- Adhered to state laws regarding alcoholic beverage service.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Closed out cash register and prepared cashier report.
- Upheld strict cash handling procedures.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Waited on multiple customers at the bar and throughout the bar area.
- Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
- Followed all safety requirements for alcohol service and kept a list of available ride services for inebriated customers.
Bartender
The Woods Roadhouse
01.2017 - 04.2018
- Maintained full knowledge of beverage lists and promotions.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Managed bar inventory, restocked supplies and placed orders.
- Greeted guests in a timely and professional manner.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Maintained a consistent, regular attendance record.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
Lead Bartender/Server
Gametime Sports Bar & Grill
07.2021 - Current
- Checked identification for minimum age for sale of alcoholic beverages.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail potentially dangerous situations or legality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Managed shift coverage and employee scheduling each week.
Education
Licensing - Barbering
Johnny Matthews Hair Dressing Training School
Salem, ORGED -
Portland Community College
2012
Skills
- Management skills
- Impeccable work ethic
- Dedicated to attendance
- Positive attitude
- Attention to detail
- Takes initiative
- Multitasking
- Scheduling/Inventory
- Intermediate math skills
- Mixology and drink crafting
- Food safety knowledge
- OLCC laws and regulations
- Outstanding customer service
- Issue analysis and mediation
- Assembly and Production
- Equipment operation
- Troubleshooting
- Safety and compliance
Accomplishments
- Continuously recognized by General Management and supervisor for being an outstanding employee and receiving additional hours due to dedication and attitude.
- Was awarded a lead position after only 90 days of employment.
Timeline
Lead Bartender/Server
Gametime Sports Bar & Grill
07.2021 - Current
Operator/Technician
Georgia-Pacific
11.2018 - 06.2021
Bartender
Bohemian Club
06.2017 - 11.2018
Bartender
The Woods Roadhouse
01.2017 - 04.2018
GED -
Portland Community College
Licensing - Barbering
Johnny Matthews Hair Dressing Training School