Amber Ostendorf
Spokane,WA
Summary
Seasoned Senior QA Specialist with a proven track record in leading accessibility testing and enhancing quality and user experience. Demonstrates exceptional attention to detail and problem-solving abilities. Experienced in Agile methodologies and multitasking in a high-paced environment. Managed a team, exhibiting strong leadership and critical thinking skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior QA Specialist
Lucid Software
03.2019 - Current
- Lead accessibility testing for QA team
- Educate other QA's on how to test for accessibility
- Manual testing for app and websites
- Performed an accessibility audit
- Experienced testing forms and payment flows
- Proficient in screen readers and other accessibility testing tools
- Demonstrates exceptional attention to detail and problem-solving abilities
- Experienced in Agile methodologies and manual testing, significantly improving project outcomes
- Lead a QA group with two direct reports
Junior Web Designer & Email Specialist
Utah Media Group
09.2018 - 03.2019
- Built out email templates for clients according to design and content
- Content and structure edits to WordPress websites based on client requests
Special Projects Coordinator
KUSA-TV, 9NEWS
10.2013 - 03.2018
- Event planning & execution
- Graphic design for sales presentations and outgoing materials
- Coordination of various sales initiatives
- Travel booking for department
- Management & ordering of supplies for the department
- Execution of email marketing for promotion of Olympics, Broncos & Super Bowl sales initiatives
- Management of client gifts & incentives
- Assist department in tracking time off requests & Kronos timekeeper management
- Coordination of grant applications for Senior Source program
- Management of sales contests and sweepstakes including drafting rules, Contact for new employees that need help finding resources & technical support.
Education
University of Utah Certificate in Web Development - Full Stack Web Development
DevPoint Labs
Salt Lake City, UT07.2018
Graduate Certificate - Public Relations
University of Colorado Denver
Denver, CO06.2014
Bachelors of Science - Journalism-Broadcast Production Management
University of Colorado Boulder
Boulder, CO06.2001
Skills
- Accessibility Testing
- Manual Testing Proficiency
- Mobile Application Testing
- User Acceptance Testing
- Mobile Application Testing
- Attention to Detail
- Critical Thinking Aptitude
- Problem Solving Abilities
- Agile Methodology Knowledge
- Collaboration and Communication
Certification
Trusted Tester TT-2401-05477
Volunteer Experience
Knowbility.org, Participated in Accessibility Internet Rally where my team redesigned a website for a non-profit to make it conformant with the WCAG 2.2
Timeline
Senior QA Specialist
Lucid Software
03.2019 - Current
Junior Web Designer & Email Specialist
Utah Media Group
09.2018 - 03.2019
Special Projects Coordinator
KUSA-TV, 9NEWS
10.2013 - 03.2018
University of Utah Certificate in Web Development - Full Stack Web Development
DevPoint Labs
Graduate Certificate - Public Relations
University of Colorado Denver
Bachelors of Science - Journalism-Broadcast Production Management
University of Colorado Boulder
Trusted Tester TT-2401-05477
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