Amber Paluzzi
South Bend,IN
Summary
Organized and dependable General Manager with 7 years of experience focused on increasing revenues and maintaining patient relations to grow the business. Adaptive and deadline-oriented consistently executing and completing multiple projects in high-stress environments. Dedicated to applying training, monitoring, and constructive dialogue to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
General Manager
Balance
08.2020 - Current
- Managed monthly financials, administrative audits focusing on revenue and patient documentation compliance, employee reviews and training, and day to day operations.
- Developed and executed strategic plans for business growth and expansion, resulting in a relocation to a larger facility.
- Supervised and managed Revenue Flow, Accounts Receivable, and Claims Outstanding to ensure payment from patients and insurance companies.
- Increased overall company efficiency by streamlining operations and implementing innovative process improvement.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction. Created comprehensive employee training and compliance programs.
- Cultivated strong relationships with patients, employees, and business partners to ensure long-term success and loyalty.
Assistant General Manager
FYZICAL Therapy & Balance Centers (balance)
08.2017 - 08.2020
- FYZICAL Therapy & Balance centers rebranded to balance. I have worked for the same company from 08/2017 - present.
- My job duties were condensed versions of my current duties with less overall direct control. I reported to the owner to manage cohesively.
Education
Bachelor of Arts - Speech And Hearing Sciences
Indiana University
Bloomington08.2017
High School Diploma -
Mishawaka High School
Mishawaka, IN06.2013
Skills
- Revenue Cycle Management
- Accounts Receivable Review and Management
- Process Improvement
- Employee Training and Compliance
- Multitasking to manage and maintain a large array of responsibilities and duties
- Business Development
Timeline
General Manager
Balance
08.2020 - Current
Assistant General Manager
FYZICAL Therapy & Balance Centers (balance)
08.2017 - 08.2020
Bachelor of Arts - Speech And Hearing Sciences
Indiana University
High School Diploma -
Mishawaka High School
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