Amber Papesh
Lawrence,MI
Summary
- Calm and level-headed with the ability to handle high-stress situations
- Powerful leadership skills and business orientation
- Good communication and interpersonal skills
- Strong organizational skills
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
11
11
years of professional experience
Work History
General Manager
Halftime Convenient Stores
03.2016 - Current
- Offer daily, routine, and regular leadership to the store
- Create employee schedules and recruit and train new employees
- Take inventory and communicate with vendors to ensure the store is stocked
Package Handler
Chemlink
09.2023 - 03.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Front Desk Staff
Comfort Inn and Suites
03.2015 - 03.2016
- Responsible for registering guests and verifying reservations
- Assisting guests with any questions or complaints
- Helping with other needs within the hotel when necessary
Machine Operator
Summit Polymer
02.2014 - 03.2015
- First line of defense in quality management within the plant
- Assemble components for products
- Follow safety standards and keep a keen eye for any malfunctions with the machines
Education
Certificate - Computer Technology
Rio Salado
Rio Salado, ArizonaGeneral Education Degree -
Paw Paw High School
Paw Paw, MISkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Inventory control
- Customer relationship management
- Employee scheduling
- Verbal and written communication
- Administrative skills
- Motivation
- Vendor relationships
- Purchasing
- Purchasing and planning
- Operations oversight
- Cost analysis and savings
- Cost reductions
- Vendor negotiations
Timeline
Package Handler
Chemlink
09.2023 - 03.2024
General Manager
Halftime Convenient Stores
03.2016 - Current
Front Desk Staff
Comfort Inn and Suites
03.2015 - 03.2016
Machine Operator
Summit Polymer
02.2014 - 03.2015
Certificate - Computer Technology
Rio Salado
General Education Degree -
Paw Paw High School