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Summary
Overview
Work History
Education
Skills
Work Availability
Software
Additional Information
Timeline
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Hi, I’m

Amber Pardee

Schertz,USA
The way to get started is to quit talking and begin doing.
Walt Disney
Amber Pardee

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Director of OperationsMedical Office ManagerLoyalty reprehensibleMedical Scheduler

Work Type

Full TimePart TimeContract WorkConsulting

Summary

Dynamic leader and adept problem-solver committed to optimizing operations for cost reduction and enhancing organizational efficiency. Proven ability to leverage independent decision-making skills and sound judgment to drive initiatives that significantly contribute to overall company success. Results-oriented approach ensures the implementation of effective strategies that foster growth and innovation within teams. Passionate about creating a collaborative environment that empowers individuals to excel and achieve collective goals.

Overview

23
years of professional experience

Work History

A Noticed Difference LLC
San Antonio, TX

Director of Operations
06.2024 - 02.2025

Job overview

  • Checked in clients at Front desk for There Massage appointments
  • Checked out clients
  • Set up lunch and meetings on schedules
  • (Meevo) scheduling system
  • Set meetings with owner Twice a month
  • Monthly reporting on business goals
  • Business planning
  • Generated invoices for partnership evaluations
  • Medical Office Manager

Juan corales
San Antonio, TX

Medical Office Manager
06.2023 - 05.2024

Job overview

  • Clinic Manager recruit, hire and coordinate the training of new staff members.
  • Design and implement business strategies to help the clinic meet organizational goals.
  • Manage staff by assigning and delegating tasks as needed.
  • Assist in the collection of data and generates multiple reports.
  • Develop protocols and procedures to improve staff productivity.
  • Clinic Manager act as a liaison between patients, their families and additional care staff.
  • Plan and manage the clinic's budget and approve payroll.
  • Effectively communicates verbally with physician's patients and internal customers.
  • Participates in all required meetings.
  • Reviews competency checks with staff prior to coming off probation
  • Performs general office duties not limited to phones, scanning and queuing of documents.
  • Ensures staff licensure and certifications are active and maintained.
  • Ensures all staff have completed required training and enrollments in a timely manner.
  • Clinic Manager ensures proper opening and closing of the office(s).

Stric imaging
San Antonio, TX

02.2023 - 01.2024

Job overview

  • Checked patient in and out at front desk
  • Managed pt. load of 50-150 daily including walk-ins
  • Collected copayments for facility
  • Called and confirmed patients
  • Set up face sheets/ and made sure paperwork was in for different imaging.
  • Set up portals.
  • Verified insurance for patients bringing in orders
  • Input orders in to systems
  • Set up beginning of the day paperwork
  • Verified appt/confirmed appt

Marriott International

Loyalty reprehensible
01.2018 - 01.2022

Job overview

  • Helping guest insure accuracy in their reservations
  • Preparing credit card bills
  • Sending and receiving cases about property stays
  • Meeting productivity and Conversion rates
  • Communicating effectively
  • Listening and problem-solving skills
  • Computer and time management
  • Empower and Outlook systems
  • Processing reservation and solving system issues with problem solving skills
  • Collaborated with sales and marketing teams to develop promotional strategies that boosted reservations by XX%
  • Conducted regular audits of reservation records to identify discrepancies or potential fraud cases

EXPRESS EMPLOYMENT
San Antonio, TX

Medical Scheduler
02.2019 - 07.2019

Job overview

  • Scheduled patients’ procedures
  • Scrubbed schedule
  • Obtained referrals
  • Obtained Prior authorizations
  • Worked on E-Clinical works
  • Worked closely with dry to obtain his schedule
  • Worked to make sure hospital had face sheets and Physicians schedules
  • Collected pt. responsibilities
  • ICD9-10 CODING FOR SURGERY
  • Ensured schedules where scrubbed for doctors.

Ultimate Staffing
San Antonio, TX

Medical Office Specialist
05.2014 - 06.2015

Job overview

  • Managed the daily answering of a multiple lines system, E-Clinical software, scheduled appointments for doctors, follow up on Referrals. Coding, insurance verification, Medicare, Medicaid. Provided excellent client/patient services.
  • Greeted and checked in patients, ensuring a positive and welcoming experience upon arrival
  • Collaborated with healthcare providers to ensure timely communication of test results or other important information to patients
  • Followed HIPAA guidelines when handling sensitive patient information to maintain confidentiality at all times
  • Maintained patient records by accurately updating personal information, medical history, and treatment plans in electronic health record system
  • Verified patient insurance information and collected co-pays, streamlining the billing process
  • Answered phone calls and addressed inquiries or directed them to the appropriate department or staff member
  • Scheduled follow-up visits for patients based on provider recommendations and availability
  • Trained new receptionists on office procedures including appointment scheduling systems
  • Implemented an electronic check-in system which reduced waiting time for patients
  • Assisted in the coordination of patient referrals to other healthcare facilities or specialists
  • Managed patient appointment reminders through phone calls, emails, or text messages

Dr. Lori Hightower
Beaumont, TX

Front desk Receptionist
08.2004 - 08.2006

Job overview

  • Managed the daily answering of a multiple lines system, E-Clinical software, scheduled appointments for doctors, follow up on Referrals. Coding, insurance verification, Medicare, Medicaid. Provided excellent client/patient services.
  • Above was transitioning to different city from Beaumont and was working part time at both places

Dr. Lori Hightower
San Antonio, TX

Medical Office Specialist
05.2002 - 08.2006

Job overview

  • Check in and check out patients
  • Verified insurance benefits
  • Scheduled patients
  • Scheduled lunches for staff
  • Over sea day to day operations
  • Worked directly with Medical Assistant to Obtain knowledge of the patient’s progress.
  • Insurance verification

Education

University Of Phoenix
Phoenix, Az

Bachelor of Science from Health Administration
09-2014

Universtiy of Pheonix
San Antonio, TX

Masters from Business Management
02-2026

University Overview

I have received both of my degree at the University of Phoenix learned the business part of companies and healthcare

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Business management
  • Process improvements
  • Process improvement
  • Quality assurance
  • Cost control
  • Staff management
  • Staff training/development
  • Decision-making
  • Team leadership
  • Employee development
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Eclinical works

Medsoft

Microsoft outlook, word, excel, word, access, powerpoint

Additional Information

I am dependable, Knowledgeable, and someone who learns fast. I have many years of experience on a computer and great at customer service.

Timeline

Director of Operations

A Noticed Difference LLC
06.2024 - 02.2025

Medical Office Manager

Juan corales
06.2023 - 05.2024

Stric imaging
02.2023 - 01.2024

Medical Scheduler

EXPRESS EMPLOYMENT
02.2019 - 07.2019

Loyalty reprehensible

Marriott International
01.2018 - 01.2022

Medical Office Specialist

Ultimate Staffing
05.2014 - 06.2015

Front desk Receptionist

Dr. Lori Hightower
08.2004 - 08.2006

Medical Office Specialist

Dr. Lori Hightower
05.2002 - 08.2006

University Of Phoenix

Bachelor of Science from Health Administration

Universtiy of Pheonix

Masters from Business Management