Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Pastor

Cambridge

Summary

Proven leader with extensive experience at Tractor Supply Company, excelling in team supervision and customer service. Enhanced team performance through targeted coaching, achieving notable improvements in efficiency and customer satisfaction. Skilled in problem-solving and client support, fostering strong relationships with vendors and customers alike. Demonstrates a keen attention to detail and a commitment to excellence in every task.

Overview

5
5
years of professional experience

Work History

Team Leader

Tractor Supply Company
12.2024 - 02.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Receiving Manager

Tractor Supply Company
01.2024 - 12.2024
  • Gathered and processed merchandise returns.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Reduced product damage by establishing thorough inspection procedures during the receiving process.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
  • Maintained high levels of customer satisfaction by ensuring prompt processing of returned items and swift resolution of any issues.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.

Team Member

Tractor Supply Company
10.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Auditor

Petra Industries
08.2021 - 10.2022
  • Analyzed data and findings to prepare reports detailing financial information.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Executed audit phases and entered data into accounting software for analysis.

Deli Clerk

Fred Meyers
05.2020 - 06.2021
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.

Education

High School Diploma -

Federal Way High
Federal Way, WA
01-2020

Skills

Teamwork and collaboration

Problem-solving

Documentation and reporting

People management

Client support

Attention to detail

Customer service

Customer needs assessment

Sales strategies

Friendly and outgoing

Customer engagement

SOP adherence

Timeline

Team Leader

Tractor Supply Company
12.2024 - 02.2025

Receiving Manager

Tractor Supply Company
01.2024 - 12.2024

Team Member

Tractor Supply Company
10.2023 - 01.2024

Auditor

Petra Industries
08.2021 - 10.2022

Deli Clerk

Fred Meyers
05.2020 - 06.2021

High School Diploma -

Federal Way High

Similar Profiles

CREATE PROFILE
Amber Pastor