Summary
Overview
Work History
Education
Skills
Timeline
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Amber Patterson

Yukon

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

New Client Setup Specialist

Paycom
02.2023 - Current
  • Review client’s data to ensure all that is needed to setup their employees is needed and work with them to gather any missing or incorrect data
  • Achieved setup objectives, maintaining high standards of quality.
  • Managed setup projects to ensure timely completion.
  • Coordinated with teams to streamline setup processes.
  • Trained junior team members on proper setup techniques, fostering a knowledgeable and skilled workforce.
  • Collaborated with cross-functional teams to ensure seamless setup transitions between projects.
  • Contributed to continuous improvement initiatives by suggesting enhancements to current setup procedures.
  • Customized configurations for meeting diverse client requirements.

Legal Assistant

Ball Morse Lowe PLLC
03.2022 - 02.2023
  • Provide administrative support by answering phones, responding to emails and greeting clients while also organizing and maintaining client files and legal documents
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
  • Prepare pleadings and motions, organize documents, make filings with the court clerk and schedule hearing dates
  • Communicate effectively with clients, attorneys, court personnel, law clerks and judges
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

Service Advocate

Target
09.2019 - 03.2022
  • Actively made sure the workplace stays neat and clutter free while maintaining social contact with guests that require assistance
  • Assisted in closing registers at the end of the night
  • Pulled necessary items from the backroom to restock the floor for the next work day
  • Responsible for purchases, returns, exchanges, and signing guests up for the Target RedCard
  • Maintained positive metrics while working under time constraints taking out online orders during peak rush times of the day

Barista; Student Supervisor

Bulldog Beanery
06.2014 - 05.2019
  • Provided a friendly customer experience while remaining calm during high-traffic periods of the day and during events when there is a high volume of customers to attend to
  • Designed and illustrated the shop’s chalkboard for seasonal drink specials and other announcements
  • Worked with the manager to check inventory to fulfill orders
  • Created the work schedule around multiple employees class schedules in order to make sure there is adequate staffing throughout the entire work day

Education

Bachelor of Science - Psychology

Southwestern Oklahoma State University
Weatherford, OK
05-2019

Skills

  • Planning and scheduling
  • Customer support
  • Network connectivity
  • Good communication
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Critical thinking
  • Problem-solving
  • Microsoft Excel
  • Data Review

Timeline

New Client Setup Specialist

Paycom
02.2023 - Current

Legal Assistant

Ball Morse Lowe PLLC
03.2022 - 02.2023

Service Advocate

Target
09.2019 - 03.2022

Barista; Student Supervisor

Bulldog Beanery
06.2014 - 05.2019

Bachelor of Science - Psychology

Southwestern Oklahoma State University

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Amber Patterson