Amber Pimentel

1. sorts mail in delivery sequence for the assigned route

2. receives and signs for accountable mail

3. loads mail in vehicle

4. delivers mail to customers along a prescribed route and on a regular schedule by a vehicle; collects monies and receipts for accountable mail; picks up mail & packages from customers' residence

5. sells stamps, stamped paper and money orders; accepts C.O.D., registered, certified and insured mail and parcel post; furnishes routine information concerning postal matters and provides requested forms to customers

6. returns mail collected, undeliverable mail, and submits monies and receipts to post office

7. prepares mail for forwarding and maintains records of change of address records

8. prepares a daily trip report and maintains a list of customers on the route

9. conducts special surveys when required

10. maintains an inventory of stamps and stamped paper as needed to provide service to customers on the route

11. provides for mail security at all times

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of work area to ensure a welcoming environment.
• Adhered to safety and health regulations while maintaining operational standards consistently.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Learned duties for various positions and provided backup at key times.
• Assisted team members in preparing food orders efficiently.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Processed customer transactions efficiently using point-of-sale (POS) systems.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Restocked and organized merchandise in front lanes.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Addressed customer needs and made product recommendations to increase sales.
• Improved efficiency, organized checkout area for optimal workflow.
• Worked with floor team and managers to meet wide range of customer needs.

• Processed customer transactions efficiently and accurately.
• Maintained cleanliness and organization of work area to enhance customer experience.
• Handled customer inquiries and resolved issues to ensure satisfaction.
• Built relationships with customers to encourage repeat business.
• Helped with daily food prep
• Worked front of house assembly line to fulfill in-house, to-go and online orders
• Assisted with back of house assembly line for drive thru, as needed
• Cooked on flat top and with fryer to fulfill orders
• Verified identification for proper sale of alcohol
• General light cleaning
• In training for shift leader
• Learning management skills including receiving inventory and proper food handling/storage/utilization

• Managed daily household operations, ensuring seamless functionality and organization.
• Oversaw budgeting and financial planning for home expenses, maintaining cost efficiency.
• Coordinated maintenance and repair services, enhancing home safety and comfort.
• Oversaw home inventory of supplies and groceries by tracking use and purchasing new orders.
• Maintained general and detailed housekeeping duties including lawn maintenance, landscaping and running errands.
• Transported children to and from activities including medical appointments and extra-curricular activities.
• Encouraged children to be understanding and patient with others.

• Maintained filing systems, both paper-based and electronic, for organizing records.
• Maintained confidential files related to personnel issues such as performance evaluations or disciplinary actions.
• Maintained accurate payroll records and submitted data to accounting department for processing.
• Responsible for ensuring all approved training requests were entered and employees were registered for approved classes.
• Updated Safety Incentive Spreadsheet and all Safety and Tailgate Meetings.
• Updated Water Treatment Plant Personnel Spreadsheet ensuring all information was current; also, updated Water Certification Licenses and expiration dates.
• Responsible for tracking and ordering office supplies, copier paper and ensuring that the Xerox copier machine/fax machines/printers were working properly.
• Tracking attendance to ensure that notice was given when time off was requested to ensure coverage.
• Maintained employees' vacation/sick logs.
• Responsible for filing documentation; answering/routing call; greeting visitors; running errands for plant managers/supervisors.

• Responsible for maintaining shop drawings; running bluelines; upkeep of daily logs; assisting with field reports.
• Set up and maintenance of construction / field files
• Typing up tabulations, specifications, field reports and general correspondence.
• Assisting with retrieval and processing of invoices for billing; light bookkeeping; ordering office supplies.
• Responsible for making deposits; shipping and receiving of packages.
• Faxing / copying; answering multi-line phone system; running errands as needed.

• Responsible for preparing, publishing and updating weekly newsletter and monthly order form.
• Maintained / published quarterly inventory catalog.
• Assisted the Purchasing Department with various activities as directed by VP of Operations.
• Assisted the GM, VP of Operations and Sales Manager in publishing reports.
• Prepared employee time cards.
• Prepared mail-outs; typed memos, reports and general correspondence.
• Ordered office supplies; faxing; copying; answering multi-line phone system; ran errands as needed.

• Responsible for creating and maintaining Central File System.
• Assisted with the preparation of bid documents and bid packages.
• Assisted the Accountin Department with copy total summaries and coding projects.
• Sorted and distributed mail and interoffice correspondence.
• Received / Shipped overnight packages; prepped for meetings.
• Relief to switchboard operator.
• Typing; faxing; copying.

• Responsible for creating manuals for estimators and sales reps.
• Created and maintained customer files/job files.
• Maintained Work Order Master List.
• Assisted with the creation / data entry of work order files.
• Processed new hires; prepared jobsite documentation.
• Assisted with invoice purchasing, customer billing/statements.
• Assisted VP with bid packages, memos and general correspondence; filing and sending mail-outs.
• Prepared payroll checks for distribution.
• Ordered office supplies; answered multi-line phone system.