Amber Poole
Interlachen,FL
Summary
Empathetic Peer Support Specialist with proven ability to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Educated clients to foster in-depth understanding of diagnosis or treatment.
Overview
7
7
years of professional experience
Work History
Peer Support Specialist/Prevention Specialist
SMA Healthcare
02.2019 - 02.2024
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with clients struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
- Promoted a strengths-based approach for clients through active listening and empathy.
Paraprofessional
Putnam County School Board
03.2017 - 11.2018
- Facilitated group sessions and provided one-on-one support.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
Economic Self Sufficiency Specialist
Department Of Children And Families
03.2017 - 11.2017
- Educated potential participants on available services and processes to engage in program.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Bachelor Of Science - Human Services
Florida State College At Jacksonville
Jacksonville, FL12.2021
Associate of Arts - Psychology
St. John's River State College
Palatka, FL12.2014
Skills
- Client advocacy
- Community Resources
- Recovery and rehabilitation
- Relationship development
- MS Office
- Organization
- First Aid/CPR
- Team building
- Problem resolution
Timeline
Peer Support Specialist/Prevention Specialist
SMA Healthcare
02.2019 - 02.2024
Paraprofessional
Putnam County School Board
03.2017 - 11.2018
Economic Self Sufficiency Specialist
Department Of Children And Families
03.2017 - 11.2017
Bachelor Of Science - Human Services
Florida State College At Jacksonville
Associate of Arts - Psychology
St. John's River State College