Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amber Poteet

Lecanto,Florida

Summary

I am an accomplished professional with extensive experience in animal healthcare. I am highly skilled in laboratory procedures, medical record-keeping, and client relations related to my Veterinarian Technician experience. I possess excellent communication and customer service skills to deliver quality patient/customer care and I pride myself in my organization and dependable personality with my ability to successfully manage multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals and will go above and beyond to ensure safety and satisfaction with every skill I preform.

Overview

4
4
years of professional experience

Work History

Veterinary Technician

VCA Hospitals
01.2015 - 12.2018
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Administer medications, vaccines and treatments as instructed by veterinarian.

Barista Shift Lead

Dunkin Donuts
01.2015 - 01.2017
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.

Education

Vocational - LPN

Withlacoochee Technical Institute
Inverness, FL
11.2023

High School Diploma -

Lecanto High School
Lecanto, FL
05.2015

Skills

  • Treatment Administration
  • Process Payments
  • Microsoft Outlook
  • Client Education
  • Subcutaneous Injections
  • Emergency Resuscitation
  • Ear Cleaning
  • Operational Procedures
  • Verbal and Written Communication
  • Worker Training
  • Customer Service

References

Sarah Dillard, MSN (LPN instructor) : 352-726-2430 Ext: 4321

Jessica Velasco, BSN (Clinical Instructor) : 352-464-3655

Jean Defelice (Professional Superior) : 352-726-2430 Ext: 4319 

Timeline

Veterinary Technician

VCA Hospitals
01.2015 - 12.2018

Barista Shift Lead

Dunkin Donuts
01.2015 - 01.2017

Vocational - LPN

Withlacoochee Technical Institute

High School Diploma -

Lecanto High School

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Amber Poteet