Summary
Work History
Education
Skills
Timeline
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Amber Potter

Bismarck,ND

Summary

Dynamic small business owner with a proven track record at Red Lobster, excelling in customer service and business marketing. Successfully built a loyal clientele through personalized attention and exceptional service quality. Skilled in financial administration and vendor relations, driving operational efficiency and enhancing brand identity.

Work History

Small Business Owner

Sparkles From Grime
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Server

Red Lobster
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Holiday Inn
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Education

Bismarck High School
Bismarck, ND
05.2009

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Human resources administration
  • Financial administration
  • Business operations leadership
  • Customer service
  • Customer service management

Timeline

Small Business Owner

Sparkles From Grime

Server

Red Lobster

Server

Holiday Inn

Bismarck High School

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