Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Amber Pugh

Grove City,OH
Amber Pugh

Summary

Dynamic and skilled Licensed Cosmetologist with a proven track record at Holiday Hair Studio, excelling in client consultations and makeup artistry. Renowned for developing creative techniques and fostering strong client relationships, resulting in a loyal customer base. Expertise in body hair removal and clear communication enhances client satisfaction and retention.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2026
years of professional experience
1
Certification

Work History

Self-employed

Master Cosmetologist

Job overview

  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Answered phone calls and emails to schedule client appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Applied makeup to clients for special occasions to meet requirements.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Self-employeed

Licensed Cosmetologist
03.2011 - Current

Job overview

  • Assessed customer hair texture, treatment history, and desired outcome to determine services required.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Demonstrated thorough knowledge of all salon products and services.

Speedway Gas Station

Sales Associate
02.2019 - 01.2022

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.

Holiday Hair Studio

Licensed Cosmetologist
03.2015 - 06.2018

Job overview

  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Developed loyal following of clients by providing high-quality services.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Offered professional cuts, color services and extensions to salon customers.

Education

Regency Beauty Institute
Clintonville Ohio

Cosmetology License from Hair
02.2011

University Overview

Learned everything you need to know to do hair and makeup, and skin care.

  • Honor Roll

Skills

  • Client consultations
  • Makeup and skincare
  • Body hair removal
  • Makeup artistry
  • Eyebrow shaping
  • Clear communication

Certification

Medical Assistant

Licensed Cosmetologist

Timeline

Sales Associate
Speedway Gas Station
02.2019 - 01.2022
Licensed Cosmetologist
Holiday Hair Studio
03.2015 - 06.2018
Licensed Cosmetologist
Self-employeed
03.2011 - Current
Master Cosmetologist
Self-employed
Regency Beauty Institute
Cosmetology License from Hair