Amber Ragghanti
Operations Manager, Commercial Real Estate Professional
San Diego,CA
Summary
Experienced real estate professional with 26 years in the commercial real estate industry. Proven expertise in brokerage, support, and operations management. Notably, significant portion of career at Cushman & Wakefield with a focus in Tenant Representation and Capital Markets. Current real estate license in California and Nevada.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
Operations Manager – San Diego Region
Cushman & Wakefield
11.2022 - Current
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Assisted in recruiting, hiring and training of team members.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
San Diego Capital Markets Team Leader
Cushman & Wakefield
10.2001 - 11.2022
- Manage, implement and coordinate capital market team accountability plan and strategic client delivery goals resulting in over $3.7 billion in sales volume since 2012
- Collection, organization and dissemination of due diligence material, facilitate ongoing interaction with all parties involved in the disposition/acquisition transaction
- Create offering memorandum and marketing materials by collaborating with internal and external resources including ownership, property management, financial analyst, debt and equity, research department, creative services, accounting, photography, title and escrow and corporate media communication department
- Maintain and monitor market intelligence including client portfolio tracking, sales comparables, pending transactions, leasing trends and various news sources
- Revenue tracking and projection, commission billing and reconciliation, marketing budget creation, team expense reporting, manage team travel and client events.
Leasing and Tenant Representation
Cushman & Wakefield
01.2001 - 01.2008
- Marketing intelligence to support leasing team market knowledge.
- Cold calling, tenant representation while building asset knowledge base
- Develop and maintain relationships with commercial brokers, tenants and landlords
- Proposal development and initial lease comment review for landlord and tenant representation transactions for multiple teams
- Strategic opportunity intelligence and research coordination for large corporate user clients
- Train and mentor runners/junior brokers and marketing and research professionals.
- Analyzed competitor pricing strategies, adjusting rental rates accordingly to remain competitive within the market
Tenant Representation Team Coordinator – David Marino
Irving Hughes
08.2000 - 08.2001
- Recruited as lead transaction support to San Diego’s top corporate real estate advisor
- Client and listing broker liaison, initial requirement surveys, tour organization and lease review.
Director of Research – San Diego County
Colliers International
04.1997 - 08.2000
- Coordination and collaboration to collect and consolidate market information and statistics
- Data interpretation, presentation and marketing information to brokers and clients.
Transaction Coordinator - Brian Driscoll & Eric Northbrook Team
Colliers International
04.1997 - 11.1999
- Responsible for the day to day operations of a commercial real estate brokerage team, including marketing, business development, client relationships, market research, and transaction coordination.
Skills
Extensive experience in contract negotiations and lease review; Managing multiple clients and internal requests Support capital and budget planning processes for Cushman & Wakefield and clients Proven record of providing exceptional internal and external customer service Excellent interpersonal skill san ability to work in a team environment
Certification
California, Department of Real Estate, Salesperson License, 1998
Timeline
Operations Manager – San Diego Region
Cushman & Wakefield
11.2022 - Current
San Diego Capital Markets Team Leader
Cushman & Wakefield
10.2001 - 11.2022
Leasing and Tenant Representation
Cushman & Wakefield
01.2001 - 01.2008
Tenant Representation Team Coordinator – David Marino
Irving Hughes
08.2000 - 08.2001
Director of Research – San Diego County
Colliers International
04.1997 - 08.2000
Transaction Coordinator - Brian Driscoll & Eric Northbrook Team
Colliers International
04.1997 - 11.1999
California, Department of Real Estate, Salesperson License, 1998
Nevada, Department of Real Estate, Salesperson License, 2015