Amber Ramos
San Antonio,TX
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banking Specialist
USAA Federal Savings Bank
San Antonio
06.2021 - 08.2024
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
- Presented products and services to customers using in-depth knowledge to answer questions.
Hairstylist
Blo Dry Bar
San Antonio
01.2024 - 04.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized styles.
Education
High School Diploma -
Medina Valley High School
Castroville, TX06.2016
Skills
- Data Processing
- Cash handling and management
- Branch operations
- Financial Reporting
- Customer Service
Certification
Cosmetology license
Timeline
Hairstylist
Blo Dry Bar
01.2024 - 04.2024
Banking Specialist
USAA Federal Savings Bank
06.2021 - 08.2024
High School Diploma -
Medina Valley High School